2013 Mobile Enterprise Executive Summit

Patrick O'Keeffe

Vice President, Airline Operations Technology
American Airlines

Patrick O’Keeffe was named Vice President – Airline Operations Technology in May 2012. In this role, he is responsible for the development and implementation of technology for a wide range of operating groups at American including Flight, Onboard Services, Systems Operations Control, Revenue and Planning Technology and Maintenance and Engineering. O’Keeffe also leads American’s Operations Research and Revenue and Planning Technology organizations. In addition, he is responsible for the implementation of Horizon, the airline’s new Flight Operating System, which serves as the technical foundation for American and American Eagle's flight planning, dispatch and crew applications, as well as for technology solutions to support American’s participation in the oneworld Alliance and its Joint Businesses with British Airways/Iberia and Japan Airlines.

Previously, Patrick was Vice President of Business and Operations Systems with responsibility for a range of operating groups at American, including Cargo, Employee Technology and Enterprise Infrastructure. O’Keeffe also had responsibility for the implementation of Jetstream the airline’s new real time Passenger Service System (PSS).

With 25 years of experience at American, O’Keeffe joined the airline early in his career in the Marketing Planning department, and quickly took on a number of leadership roles in a wide range of airline departments, including Passenger Sales, Onboard Service, Food and Beverage, Customer Technology and Revenue Planning Technology. Before being named Vice President, O’Keeffe was Managing Director – Jetstream℠, where he was responsible for representing the various business units in partnership with the Information Technology Services organization in the PSS replacement initiative.

O’Keeffe holds a Bachelor of Business Administration degree in Accounting from Limerick University and completed his Master of Business Administration degree at Rice University. Today he and his partner, Frankie, reside in Dallas, Texas, where he is active in community organizations, including serving on the Board of Directors for the Turtle Creek Recovery Center.