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NAVTEQ Data Powers Innovative Teletrac Fleet Director 6/11/2008 Next-Generation Navigation Solution First to Integrate NAVTEQ Traffic and NAVTEQ Transport

Wireless Solution Improves Response Time For 2,000 Roto-Rooter Field Service Pros 6/5/2008 An outdated data processing system was slowing down response time for Roto-Rooter's field service technicians. Learn how a Web-based mobile workforce management solution unclogged service snafus.

Operation POD Pilot 5/8/2008 When it was founded in 1998, PODS sought to change the way people moved and used storage by bringing storage to the customer.

Intermec PW50 Targets Direct Store Delivery, Field Service 5/8/2008 Intermec introduces the PW50, a rugged workboard printer that provides a convenient, integrated solution to simplify operations for workers in Direct Store Delivery (DSD), Home Delivery, and Field Service applications.

Sheetz Deploys ViryaNet Solution to Manage Field Service Activities 3/13/2008 ViryaNet Limited, a leading provider of software applications that automate business processes for field service management, today announced that Sheetz, a family-owned convenience store chain based in Altoona, Pennsylvania, has chosen ViryaNet Service Hub for Retail to automate its field service operations, including the activities associated with workforce management, facilities maintenance, and store equipment repair.

Manufacturer Optimizes Field Service Business with Vertical Solutions Software 3/13/2008 Vertical Solutions, Inc. (VSI), a leading developer of Service Management Software, announces that JEOL USA, Inc. has chosen VSI's PowerHelp product suite as a strategic corporate business system.

ADT Deploys Agentek Field Service Solution 2/19/2008 ADT Security Services, Inc., a unit of Tyco Fire & Security, the largest provider of electronic security services, has selected Agent Field Service

Alltel Adds Corrigo Field Service Application 1/25/2008 Alltel Wireless focuses on providing customers the right tools to make their work easier," said David Maddox, director of advanced data solutions for Alltel Wireless. "Our relationship with Corrigo will help small to mid-size business customers efficiently conduct their business in a manner competitive to larger companies."

PPL Electric Utilities Deploys MapFrame Field Service Software 1/21/2008 PPL Electric Utilities Corporation, a subsidiary of PPL Corporation that provides electricity delivery services to about 1.4 million customers in Pennsylvania, has consistently ranked among the best companies for customer service in the United States.

New Flowfinity Software Achieves Geo-Compliance for Field Service Transactions 1/10/2008 Flowfinity Wireless Inc., a leading provider of adaptable applications and fully integrated solutions fo the wireless enterprise, today is announcing the release of Flowfinity Actions 5.1, an adaptable mobile workflow platform that is the first to offer a Geo-compliance solution out-of-the-box.

Aberdeen Research Studies Impact of LBS on Field Service 1/10/2008 Aberdeen, a Harte-Hanks Company announced today that according to recent research, leading service and manufacturing firms are looking to boost their service performance, as measured via faster service response and improved serviceable asset uptime, by leveraging the enhanced intelligence from location-enabling tools and devices.

Options for Mobile Field Service Solutions 12/20/2007 There's no question that successful mobile field service solutions boost business performance and productivity.

Ryder Updates Field Staff with Send Word Now 11/20/2007 Ryder System has selected the Send Word Now

Best Field Service 11/1/2007 Big-box electronics giant Best Buy has a massive U.S. retail presence, and it teamed with Geek Squad in 2002 to extend on-site customer service to consumers and business users.

Study Shows that Mobile Field Service Solutions Lead to Higher Profits 10/29/2007 Aberdeen Study Reveals Best-in-Class Companies Post Significant Gains in Service Profitability, Contract Compliance and First Call Fix Rates

The Answer is Blowin' in the Wind 10/18/2007 Before a wind farm can be established, extensive research must be conducted to ensure that enough power will be generated to justify developing the property.

Microsoft, Palm and MobileDataforce Campaign Aimed at Field Services Industry 10/9/2007 Campaign is Designed to Educate Field Services Companies on How to Mobilize Work Orders and Other Mobile Business Processes

Dexterra's Mobile Command Center is End-to-End Solution for Field Service Industry 9/28/2007 New Mobile Command Center 2.0 offers field workers a better way of working by re-defining the last mile of the service delivery process

Accidental Disclosure 9/25/2007 Everyone makes mistakes, but the nature of the mobile enterprise means employees have more chances to make simple mistakes that come with major consequences.

Integrating People, Information, and Resources to Empower Field Services Organizations 9/22/2007 Paper identifies the functionality necessary to tackle today's field service challenges and help empower employees with real-time information and streamlined processes. Download Now

myServiceForce.com Taps SMobile Systems to Provide Security for Field Service Software 8/2/2007 myServiceForce.com has added mobile security software from SMobile Systems to its suite of customer service solutions for the field service industry.

IKON Selects Agentek Field Service Solution 8/2/2007 IKON Office Solutions has rolled out a mobile field force automation solution from Agentek to its field service technicians in North America. Agentek's Agent Field Service is designed to enable customers to meet fixed and unplanned service commitments, sy

Turning Post-Sale Service into Profits 8/1/2007 It was never easy to find a part at Juniper Networks.

Changing Channels 7/1/2007 Time Warner Cable boosts productivity with paperless workforce management system.

From Windshield Time to Wrench Time 4/24/2007 Field service organizations that still manage technicians the old-fashioned way are missing out on the competitive advantages of automated, optimized scheduling and dispatch solutions.