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Operation POD Pilot
5/8/2008
When it was founded in 1998, PODS sought to change the way people moved and used storage by bringing storage to the customer.
Intermec PW50 Targets Direct Store Delivery, Field Service
5/8/2008
Intermec introduces the PW50, a rugged workboard printer that provides a convenient, integrated solution to simplify operations for workers in Direct Store Delivery (DSD), Home Delivery, and Field Service applications.
Sheetz Deploys ViryaNet Solution to Manage Field Service Activities
3/13/2008
ViryaNet Limited, a leading provider of software applications that automate business processes for field service management, today announced that Sheetz, a family-owned convenience store chain based in Altoona, Pennsylvania, has chosen ViryaNet Service Hub for Retail to automate its field service operations, including the activities associated with workforce management, facilities maintenance, and store equipment repair.
Manufacturer Optimizes Field Service Business with Vertical Solutions Software
3/13/2008
Vertical Solutions, Inc. (VSI), a leading developer of Service Management Software, announces that JEOL USA, Inc. has chosen VSI's PowerHelp product suite as a strategic corporate business system.
ADT Deploys Agentek Field Service Solution
2/19/2008
ADT Security Services, Inc., a unit of Tyco Fire & Security, the largest provider of electronic security services, has selected Agent Field Service
Alltel Adds Corrigo Field Service Application
1/25/2008
Alltel Wireless focuses on providing customers the right tools to make their work easier," said David Maddox, director of advanced data solutions for Alltel Wireless. "Our relationship with Corrigo will help small to mid-size business customers efficiently conduct their business in a manner competitive to larger companies."
PPL Electric Utilities Deploys MapFrame Field Service Software
1/21/2008
PPL Electric Utilities Corporation, a subsidiary of PPL Corporation that provides electricity delivery services to about 1.4 million customers in Pennsylvania, has consistently ranked among the best companies for customer service in the United States.
New Flowfinity Software Achieves Geo-Compliance for Field Service Transactions
1/10/2008
Flowfinity Wireless Inc., a leading provider of adaptable applications and fully integrated solutions fo the wireless enterprise, today is announcing the release of Flowfinity Actions 5.1, an adaptable mobile workflow platform that is the first to offer a Geo-compliance solution out-of-the-box.
Aberdeen Research Studies Impact of LBS on Field Service
1/10/2008
Aberdeen, a Harte-Hanks Company announced today that according to recent research, leading service and manufacturing firms are looking to boost their service performance, as measured via faster service response and improved serviceable asset uptime, by leveraging the enhanced intelligence from location-enabling tools and devices.
Options for Mobile Field Service Solutions
12/20/2007
There's no question that successful mobile field service solutions boost business performance and productivity.
Ryder Updates Field Staff with Send Word Now
11/20/2007
Ryder System has selected the Send Word Now
Best Field Service
11/1/2007
Big-box electronics giant Best Buy has a massive U.S. retail presence, and it teamed with Geek Squad in 2002 to extend on-site customer service to consumers and business users.
Study Shows that Mobile Field Service Solutions Lead to Higher Profits
10/29/2007
Aberdeen Study Reveals Best-in-Class Companies Post Significant Gains in Service Profitability, Contract Compliance and First Call Fix Rates
The Answer is Blowin' in the Wind
10/18/2007
Before a wind farm can be established, extensive research must be conducted to ensure that enough power will be generated to justify developing the property.
Microsoft, Palm and MobileDataforce Campaign Aimed at Field Services Industry
10/9/2007
Campaign is Designed to Educate Field Services Companies on How to Mobilize Work Orders and Other Mobile Business Processes
Dexterra's Mobile Command Center is End-to-End Solution for Field Service Industry
9/28/2007
New Mobile Command Center 2.0 offers field workers a better way of working by re-defining the last mile of the service delivery process
Accidental Disclosure
9/25/2007
Everyone makes mistakes, but the nature of the mobile enterprise means employees have more chances to make simple mistakes that come with major consequences.
Integrating People, Information, and Resources to Empower Field Services Organizations
9/22/2007
Paper identifies the functionality necessary to tackle today's field service challenges and help empower employees with real-time information and streamlined processes.
Download Now
IKON Selects Agentek Field Service Solution
8/2/2007
IKON Office Solutions has rolled out a mobile field force automation solution from Agentek to its field service technicians in North America. Agentek's Agent Field Service is designed to enable customers to meet fixed and unplanned service commitments, sy
myServiceForce.com Taps SMobile Systems to Provide Security for Field Service Software
8/2/2007
myServiceForce.com has added mobile security software from SMobile Systems to its suite of customer service solutions for the field service industry.
Turning Post-Sale Service into Profits
8/1/2007
It was never easy to find a part at Juniper Networks.
Changing Channels
7/1/2007
Time Warner Cable boosts productivity with paperless workforce management system.
From Windshield Time to Wrench Time
4/24/2007
Field service organizations that still manage technicians the old-fashioned way are missing out on the competitive advantages of automated, optimized scheduling and dispatch solutions.
Device Redux
4/10/2007
Second-generation deployments combine lessons learned the first time with a whole new set of considerations.
The Service Differential
4/10/2007
Electrolux's greatest assets are no longer reliant on cords
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Show Off the Rugged: Next Gen Devices Modernize the Field
5/15/2013 2:00:00 PM (EST)
Moderator:
Dorene Rettas, Publisher, Mobile Enterprise
Panelists:
Michael Ho, Regional Service Manager, Canon Canada Inc.
David Krebs, VP, Enterprise Mobility and Connected Devices Practice, VDC Research
Mika Majapuro, Product Marketing Manager, Honeywell
Wes Rupel, Co-Founder, President and Chief Technology Officer, Allegro Mobile Solutions
Savino Griesi, Co-Founder and Chief Executive Officer, Allegro Mobile Solutions
View On Demand

Mobilizing Your Ecosystem through BYOD and MAM
3/28/2013 2:00:00 PM (EST)

Moderator: 
Lori Castle, Editor In Chief, Mobile Enterprise

Panelists:
Chris Marsh, Principal Analyst, Yankee Group
Gabriel Weiss, Head of Interactive Marketing Technologies, Mitsubishi Electric

View On Demand

Mobile Engagement: Leveraging Cross-Channel Communications to Improve Business Operations Mobile Engagement: Leveraging Cross-Channel Communications to Improve Business Operations
5/15/2013
As enterprises recognize the need for a mobile strategy, there are many challenges to capitalizing on the opportunities. This paper explains why enterprises can and should embrace mobile engagement to help solve customer, partner and employee communication challenges.
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Mobile Application Management - Meeting the BYOD challenge with next-generation application and device management Mobile Application Management - Meeting the BYOD challenge with next-generation application and device management
5/1/2013
Discover how a well-designed Mobile Application Management (MAM) solution enables IT teams to achieve fine-grained control over mobile applications across a range of devices, over every type of network and deployment mode, without impinging on users' privacy rights or damaging end users' personal property.
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