O'Neil Offers Enhanced Security & Encryption Protocols On All 802.11-Equipped Portable Printers
6/23/2008
The higher level of security and encryption protocols allows O'Neil's portable printers to comply with the Payment Card Industry Data Security Standard (PCI DSS), which is relevant for any customer that takes credit card data as part of a transaction.
Aberdeen Report: Achieving Results With Rugged Devices
6/23/2008
In Aberdeen's May 2008 benchmark report, Complex Service Work: Scheduling Technicians, Crews, and Physical Resources, it was found that 47% of leading service organizations use rugged computing devices in the field.
Datalogic Kyman Mobile Computer Now Available with Windows Mobile 6.0
6/23/2008
Datalogic announces the availability of Windows Mobile 6.0 operating system on the Datalogic Kyman--, the new leader in rugged mobile computing for Retail, Warehouse, and Field Force Automation applications.
HP Debuts iPAQ 3G Business Messenger
6/16/2008
The HP iPAQ Business Messenger is a 3G smartphone designed for maximum mobile productivity, with an integrated QWERTY keyboard, Microsoft Windows Mobile 6.1 Professional operating system and the latest wireless technologies.
Handheld US Introduces Algiz 13 Rugged Notebook Computer
6/16/2008
Handheld US introduced the new Algiz 13 rugged notebook computer.
TeleAtlas Launches MultiNav Map Database
6/16/2008
Tele Atlas Launches Powerful, Feature-Rich MultiNav Digital Map Database with Extensive Global Coverage with Routing and Turn-by-Turn Navigation
NAVTEQ Data Powers Innovative Teletrac Fleet Director
6/11/2008
Next-Generation Navigation Solution First to Integrate NAVTEQ Traffic and NAVTEQ Transport
Blue-Collar BlackBerry
6/11/2008
A transportation company updates its legacy system to BlackBerry handhelds for a cost effective, easy-to-deploy, scalable solution.
Wireless Solution Improves Response Time For 2,000 Roto-Rooter Field Service Pros
6/5/2008
An outdated data processing system was slowing down response time for Roto-Rooter's field service technicians. Learn how a Web-based mobile workforce management solution unclogged service snafus.
Operation POD Pilot
5/8/2008
When it was founded in 1998, PODS sought to change the way people moved and used storage by bringing storage to the customer.
Intermec PW50 Targets Direct Store Delivery, Field Service
5/8/2008
Intermec introduces the PW50, a rugged workboard printer that provides a convenient, integrated solution to simplify operations for workers in Direct Store Delivery (DSD), Home Delivery, and Field Service applications.
Manufacturer Optimizes Field Service Business with Vertical Solutions Software
3/13/2008
Vertical Solutions, Inc. (VSI), a leading developer of Service Management Software, announces that JEOL USA, Inc. has chosen VSI's PowerHelp product suite as a strategic corporate business system.
Sheetz Deploys ViryaNet Solution to Manage Field Service Activities
3/13/2008
ViryaNet Limited, a leading provider of software applications that automate business processes for field service management, today announced that Sheetz, a family-owned convenience store chain based in Altoona, Pennsylvania, has chosen ViryaNet Service Hub for Retail to automate its field service operations, including the activities associated with workforce management, facilities maintenance, and store equipment repair.
ADT Deploys Agentek Field Service Solution
2/19/2008
ADT Security Services, Inc., a unit of Tyco Fire & Security, the largest provider of electronic security services, has selected Agent Field Service
Alltel Adds Corrigo Field Service Application
1/25/2008
Alltel Wireless focuses on providing customers the right tools to make their work easier," said David Maddox, director of advanced data solutions for Alltel Wireless. "Our relationship with Corrigo will help small to mid-size business customers efficiently conduct their business in a manner competitive to larger companies."
PPL Electric Utilities Deploys MapFrame Field Service Software
1/21/2008
PPL Electric Utilities Corporation, a subsidiary of PPL Corporation that provides electricity delivery services to about 1.4 million customers in Pennsylvania, has consistently ranked among the best companies for customer service in the United States.
New Flowfinity Software Achieves Geo-Compliance for Field Service Transactions
1/10/2008
Flowfinity Wireless Inc., a leading provider of adaptable applications and fully integrated solutions fo the wireless enterprise, today is announcing the release of Flowfinity Actions 5.1, an adaptable mobile workflow platform that is the first to offer a Geo-compliance solution out-of-the-box.
Aberdeen Research Studies Impact of LBS on Field Service
1/10/2008
Aberdeen, a Harte-Hanks Company announced today that according to recent research, leading service and manufacturing firms are looking to boost their service performance, as measured via faster service response and improved serviceable asset uptime, by leveraging the enhanced intelligence from location-enabling tools and devices.
Options for Mobile Field Service Solutions
12/20/2007
There's no question that successful mobile field service solutions boost business performance and productivity.
Ryder Updates Field Staff with Send Word Now
11/20/2007
Ryder System has selected the Send Word Now
Best Field Service
11/1/2007
Big-box electronics giant Best Buy has a massive U.S. retail presence, and it teamed with Geek Squad in 2002 to extend on-site customer service to consumers and business users.
Study Shows that Mobile Field Service Solutions Lead to Higher Profits
10/29/2007
Aberdeen Study Reveals Best-in-Class Companies Post Significant Gains in Service Profitability, Contract Compliance and First Call Fix Rates
The Answer is Blowin' in the Wind
10/18/2007
Before a wind farm can be established, extensive research must be conducted to ensure that enough power will be generated to justify developing the property.
Microsoft, Palm and MobileDataforce Campaign Aimed at Field Services Industry
10/9/2007
Campaign is Designed to Educate Field Services Companies on How to Mobilize Work Orders and Other Mobile Business Processes
Dexterra's Mobile Command Center is End-to-End Solution for Field Service Industry
9/28/2007
New Mobile Command Center 2.0 offers field workers a better way of working by re-defining the last mile of the service delivery process
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