Field service organizations that still manage technicians the old-fashioned way are missing out on the competitive advantages of automated, optimized scheduling and dispatch solutions.
Second-generation deployments combine lessons learned the first time with a whole new set of considerations.
Rather than forge direct vendors relationships, many businesses are turning to VARs for their cost savings and more customized packaged solutions.
The falling costs of consumer-grade devices makes them a tempting entree to mobility. But can their ROI stand up to rugged in the long term?
Electrolux's greatest assets are no longer reliant on cords
Today, Fujitsu's newest mobile products offer seven unique security features, each stemming from needs the company saw in its primary vertical customer areas: insurance, healthcare and the financial sector.
With little left to differentiate their products, mobile computing vendors should be vying for customers' attention the old-fashioned way: By offering service with a smile.
The military, the International Electrotechnical Commission (IEC) and the National Electrical Manufacturers Association (NEMA) have thoughtfully done a good deal of the initial legwork for you, dropping devices, sloshing them in mud puddles, freezing and heating them, and then assigning letter and number designations indicating the amounts of wind, water, heat, cold, dust and general abuse each device can stand.
Looking to improve the performance and productivity of your technicians in the field?
The WebDT 372 tablet offers options for fully integrated encrypted PIN pad and magnetic stripe reader (MSR) for secure payment transactions lending to PCI compliance.