In the Field

Sheetz Deploys ViryaNet Solution to Manage Field Service Activities

3/13/2008
ViryaNet Limited, a leading provider of software applications that automate business processes for field service management, today announced that Sheetz, a family-owned convenience store chain based in Altoona, Pennsylvania, has chosen ViryaNet Service Hub for Retail to automate its field service operations, including the activities associated with workforce management, facilities maintenance, and store equipment repair.

Alltel Adds Corrigo Field Service Application

1/25/2008
Alltel Wireless focuses on providing customers the right tools to make their work easier," said David Maddox, director of advanced data solutions for Alltel Wireless. "Our relationship with Corrigo will help small to mid-size business customers efficiently conduct their business in a manner competitive to larger companies."

PPL Electric Utilities Deploys MapFrame Field Service Software

1/21/2008
PPL Electric Utilities Corporation, a subsidiary of PPL Corporation that provides electricity delivery services to about 1.4 million customers in Pennsylvania, has consistently ranked among the best companies for customer service in the United States.

Aberdeen Research Studies Impact of LBS on Field Service

1/10/2008
Aberdeen, a Harte-Hanks Company announced today that according to recent research, leading service and manufacturing firms are looking to boost their service performance, as measured via faster service response and improved serviceable asset uptime, by leveraging the enhanced intelligence from location-enabling tools and devices.

Best Field Service

11/1/2007
Big-box electronics giant Best Buy has a massive U.S. retail presence, and it teamed with Geek Squad in 2002 to extend on-site customer service to consumers and business users.
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