In the Field

IKON Selects Agentek Field Service Solution

IKON Office Solutions has rolled out a mobile field force automation solution from Agentek to its field service technicians in North America. Agentek's Agent Field Service is designed to enable customers to meet fixed and unplanned service commitments, sy

Changing Channels

Time Warner Cable boosts productivity with paperless workforce management system.

From Windshield Time to Wrench Time

Field service organizations that still manage technicians the old-fashioned way are missing out on the competitive advantages of automated, optimized scheduling and dispatch solutions.

Device Redux

Second-generation deployments combine lessons learned the first time with a whole new set of considerations.

The Value of VARs

Rather than forge direct vendors relationships, many businesses are turning to VARs for their cost savings and more customized packaged solutions.

The Business Case for Rugged

The falling costs of consumer-grade devices makes them a tempting entree to mobility. But can their ROI stand up to rugged in the long term?

Lucky Number Seven

Today, Fujitsu's newest mobile products offer seven unique security features, each stemming from needs the company saw in its primary vertical customer areas: insurance, healthcare and the financial sector.

Nice Guys Finish First

With little left to differentiate their products, mobile computing vendors should be vying for customers' attention the old-fashioned way: By offering service with a smile.
 |<  <  77 78 79 80 81 82 83 84 85 86  >  >| 


Must See


Mobile Risk: Security Is Not a Game

IDC predicts 2 billion mobile devices will be shipped by 2017, while Gartner expects a 26 billion Internet of Things installed base (excluding smartphones and tablets) by 2020. With more devices, more machines, more connectivity comes more risk.