CURRENT ISSUE

Cover Story:

JetBlue is High on Mobility

05/12/2015

With a disparate workforce and millions of demanding customers, the airlines have long been leveraging tech to up efficiency and expand service. Mobility has taken that to a new level and is enabling JetBlue to think bigger and better.

Editor's Letter:

The Expectations of Mobile Technology

05/12/2015

Our smartphones are always no more than a few feet away from us. We can communicate in real-time—all the time—work, shop, discover, be guided, found, reminded and so on. These things are simply expected now.

Tools:

Tools of the Month May 2015

05/10/2015

Check out some of the latest mobile devices, gadgets, accessories and apps designed for work and life.

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FEATURED REPORT

EKN Research: How Mobile is Driving Personalized Context and Engagement

Retailers and hospitality enterprises are well aware that mobile technologies must be driving consistently high standards of in-store or in-location customer engagement. These are key imperatives for customer relevance, financial gains, loyalty and brand advocacy. However, more often than not, such standards break-down in stores due to a wide variety of reasons. Download this benchmark report to understand how mobile is driving a more personalized engagement and key business pains, performance and capabilities related to in-store customer engagement.