Before mobile, when employees thought of “enterprise technology” (if they even did) it might be likened to the mysterious wizard behind the curtain — we didn’t really care how it worked, just that it did, and we were kind of scared to ask questions. “IT” was the person who showed up at your office or cube to fix a desktop (Did you restart?)
This view was also held in the C-Suite where the CIO was seen as keeping the lights on and often didn’t have its rightful place at the executive table.
Now things are different. We still don’t care about the backend, but our smartphones, tablets and apps better be connected to it. We don’t need technical training to use devices or solutions, so we look to IT to help us work better.
That shift, in IT being the enabler, has also reached the corner office. Our cover story this month examines what’s ahead for the enterprise in 2014 including the changing role of the CIO and how the alignment of IT and the businesses is becoming the new norm driven, in part, by mobile.
A real example of this appears in the CIO Q&A. Onyeka Nchege, CIO, Coca-Cola Bottling Company Consolidated talks about how he created an internal “enterprise mobility advisory group” consisting of cross-functional stakeholders who collaboratively “own” mobile initiatives.
Another difference in traditional technology and mobile is the accessibility of it to businesses of all sizes. While Coca-Cola Bottling Company Consolidated employs 6,000, the Denver Zoo employs a few hundred. Yet the organization is streamlining its operations just the same.
Check out the full issue.