Field Service Tools

By  Susan Nunziata — March 18, 2009

POS In Your Hands
DT Research's WebDT 400 series of devices are aimed at field service, healthcare, retail, hospitality, warehousing and other environments that need a rugged handheld computer. The WebDT 430 and 435 offer fully integrated magnetic stripe readers, RFID and barcode scanners. The devices feature 4.3-inch displays and have IP65 rating for liquid and dust. Connectivity is via WiFi and Bluetooth. Price: $1,000.



Toughbook Upgrades
Panasonic introduced enhanced screen technology for its Toughbook CF-19 rugged convertible tablet computer and Toughbook CF-30 clamshell laptop. The screens feature 1,000 nit LCDs, circular polarization technology and anti-glare, anti-reflective treatments. The result? Improved viewing quality in bright daylight. Battery life is also
enhanced; both devices can now deliver up to 10 hours of use on a full charge with the standard battery. Connectivity includes WiFi 802.11a/b/g/n and the new Gobi WWAN global mobile Internet chipset, Bluetooth and GPS. The devices meet U.S. 810F Military Specs for shock, humidity, vibration, altitude, water- and dust-resistance, temperature extremes and thermal shock. They also have UL1604 Class 1/Div 2 certification for use in hazardous environments. Prices: Toughbook CF-19, $3,750; Toughbook CF-30, $3,650.

Cozy Companions
Datamax-O'Neil's PrintPad CN3 and PrintPad CN3e combine the company's 4te four-inch thermal printer with an integrated cradle designed for Intermec's CN3 and CN3e rugged handheld computers. The PrintPad charges printer and handheld simultaneously, eliminating multiple AC adaptors and chargers. It features a built-in magnetic stripe card reader. Optional DEX capabilities are available for direct store delivery. It can print up to 1,320 6.2-inch long receipts on a single battery charge. Price: $1,280-$1,795.


A Printer You Can Pound On
The Psion Teklogix Printabout2 series hits the market April 30. Weighing 12 oz. (with battery), the two-inch rugged thermal receipt and label printers offer WiFi, Bluetooth and IrDA connectivity. They're compatible with all embedded printing languages and include three-track simultaneous read magnetic card readers . They're designed to work with Psion's NEO and Ikon mobile computers. Price: $649-$1,200.


Road Worthy
The GD Itronix GD6000 is a vehicle-rugged notebook designed for field technicians, law enforcement and others whose "offices" are in vehicles. It meets U.S. Military STD 810F standard for temperature range, vibration resistance, dust protection and humitiy. The GD6000 offers a 13.3-inch DynaVue touchscreen display designed for outdoor viewability. It has a spill-resistant keyboard and touchpad that can withstand a 10-minute soak in 400ccs of liquid. Data connectivity is via cellular WWAN, 802.11a/g/n WiFi and Bluetooth, and it offers integrated GPS. Price: $3,495.


Gotta Getta Gun
Janam introduces the XG 100 Series gun-shaped rugged
mobile computer. The Windows XP device uses Marvell's PXA 320 processor. Its removable battery is housed inside the pistol grip,resulting in a lower center of gravity that allows for easy handling and maneuverability. It features an integrated Adaptus barcode reader as well as an integrated Electronic Article Surveillance tag reader. Connectivity is WiFi 802.11b/g. Price: $1,700.


One Tough Cellphone
AT&T is offering the rugged Motorola Tundra cellphone, a 3G clamshell device designed to withstand harsh environments. It meets U.S. 810F Military Specs for drop, dust, vibration, humidity, severe temperature and rain. It offers optional workforce management tools and navigation capabilities such as TeleNav Track and Xora Mobile Workforce Management, as well as Web access and AT&T's Push-To-Talk service. Price: $200 with wireless contract.


Barcode Bully
Handheld U.S. adds a 2D barcode imager to its M3 rugged PDA. Weighing in at 9 oz., the device is IP64-rated and can handle extreme temperatures and multiple drops from five feet. Connectivity options include GSM/EDGE cellular, WLAN, Bluetooth and GPS. Price: $1,799.


Robust Lightweight
Trimble's Yuma rugged mobile tablet computer features a 7-inch widescreen sunlight-readable color resistive touchscreen display. The 2.6 lb. device is designed to operate in temperature extremes of -22 to 140 degrees Fahrenheit, and has an IP67 rating for dust and water and meets 810F U.S. Military Specs for drop, vibration and humidity. It runs on the Windows Vista OS, and features an Intel Atom 1.6 GHz processor. Connectivity is via 802.11b/g and Bluetooth. Price: Unavailable.


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