Resolving Universal Challenges With Mobile Solutions

By Susan Nunziata — June 05, 2008

This issue of Mobile Enterprise marks a couple of important "firsts" for our publication. Most notably, it's the first time that a law enforcement professional has graced our cover, as part of our Vertical Focus on Government.

This Cover Feature package (pages 16-20) illustrates how the mobility issues facing government and the public sector are simultaneously unique and similar to those encountered by any mobile enterprise. Ultimately, the challenges involve finding new ways to reliably track people and assets, improve efficiency for field workers, and respond quickly to customers.

Indeed, this issue is chock-a-block with real-world examples of mobile and wireless solutions that are working for enterprises across a wide range of sectors, whether government and the public sector, supply chain logistics, or insurance.

Burger King, Roto Rooter, and State Mutual Insurance are just a handful of the many end-user enterprises who share their experiences in this issue, discussing applications and technologies such as mobile resource management solutions, GPS-based asset tracking, and remote data capture.
Another first in this issue: the debut of a new Process & Strategy series of articles by industry consultant Craig Settles. In the first installment of this new three-part series, Craig tackles the challenges of mobile expense management and provides tips for taking the pain out of the process, with advice from end users including law firm Arent Fox and healthcare organization The Visiting Nurses Service of Florida

On a personal note, it is with regret that we bid a fond farewell to Jessica Binns, Mobile Enterprise  Managing Editor, who has distinguished herself as an enthusiastic and talented asset to this magazine, to our multiple Mobilizer e-newsletters, to our website and to our live events. We wish Jessica the very best in her new endeavors.


comments powered by Disqus

RATE THIS CONTENT (5 Being the Best)

Current rating: 0 (0 ratings)



Must See


EKN Research: How Mobile is Driving Personalized Context and Engagement

Retailers and hospitality enterprises are well aware that mobile technologies must be driving consistently high standards of in-store or in-location customer engagement. These are key imperatives for customer relevance, financial gains, loyalty and brand advocacy. However, more often than not, such standards break-down in stores due to a wide variety of reasons. Download this benchmark report to understand how mobile is driving a more personalized engagement and key business pains, performance and capabilities related to in-store customer engagement.