Resolving Universal Challenges With Mobile Solutions

By Susan Nunziata
This issue of Mobile Enterprise marks a couple of important "firsts" for our publication. Most notably, it's the first time that a law enforcement professional has graced our cover, as part of our Vertical Focus on Government.

This Cover Feature package (pages 16-20) illustrates how the mobility issues facing government and the public sector are simultaneously unique and similar to those encountered by any mobile enterprise. Ultimately, the challenges involve finding new ways to reliably track people and assets, improve efficiency for field workers, and respond quickly to customers.

Indeed, this issue is chock-a-block with real-world examples of mobile and wireless solutions that are working for enterprises across a wide range of sectors, whether government and the public sector, supply chain logistics, or insurance.

Burger King, Roto Rooter, and State Mutual Insurance are just a handful of the many end-user enterprises who share their experiences in this issue, discussing applications and technologies such as mobile resource management solutions, GPS-based asset tracking, and remote data capture.
Another first in this issue: the debut of a new Process & Strategy series of articles by industry consultant Craig Settles. In the first installment of this new three-part series, Craig tackles the challenges of mobile expense management and provides tips for taking the pain out of the process, with advice from end users including law firm Arent Fox and healthcare organization The Visiting Nurses Service of Florida. 

On a personal note, it is with regret that we bid a fond farewell to Jessica Binns, Mobile Enterprise  Managing Editor, who has distinguished herself as an enthusiastic and talented asset to this magazine, to our multiple Mobilizer e-newsletters, to our website and to our live events. We wish Jessica the very best in her new endeavors.