BranchServ deployed a mobile field service program via Apacheta and PEAK Technologies. Field agents use Motorola ES400 enterprise digital assistants to access a hosted version of the ServiceACE mobile field service application through Apacheta’s software-as-a-service solution Apacheta Online.
Veolia Transportation is embedding 1,000 Samsung Galaxy Tab devices in its SuperShuttle and ExecuCar vehicles. The tablets will give managers access to analytical and reporting tools to monitor the status of pickups and drop-offs, keep in touch with drivers, and provide customers with their vehicle’s location using built-in GPS.
California’s Riverside County is working with iSYS, a WidePoint Corporation subsidiary, to reduce its wireless spending. The telecom expense management firm will audit the county’s wireless bill to analyze the current trove of wireless assets and services with the goal of trimming its overall costs, optimizing services, and maximizing ROI.
Insurance provider Primerica selected Roambi Analytics to support its field representatives, with a goal of increasing productivity and facilitating sales success. Primerica representatives now receive their regular IBM Cognos business reports through an intuitive interface for quick, actionable mobile access.