Sun Oil Limited, a subsidiary of FOCOL Holdings Limited, has selected FieldAware to optimize its field service management. Sun Oil provides retail and bulk distribution of petroleum products to retail service stations located throughout the Bahamas and Turks & Caicos Islands.
The company will leverage FieldAware’s software-as-a-service (SaaS) solution to automate its field service management activities in order to improve operational efficiency and visibility, and better serve its customers.
“Being owners of the critical equipment, we want to make sure we manage our assets, get a return on investment, and improve our efficiencies and the effectiveness of our staff,” said André Moss, engineering projects manager, Sun Oil. “Our primary goal is to enable our field engineers and technicians to work more efficiently, and as a result, work smarter and not harder. With the implementation of FieldAware, we have a customizable application that is suited to our specific needs and are better positioned to meet our many customer needs.”
FieldAware’s cloud-based field service system allows Sun Oil to centralize all of its work orders and relevant job information, which can then be monitored and updated from the company’s offices as well as by the technicians in the field via their tablets. As a result, Sun Oil with have a greater view of available capacity, and improve worker effectiveness and accountability.
Wireless Access Solution
Goddard Public Schools, a K-12 school district in Goddard, KS deployed a unified wired and wireless access network based on Aruba Network’s Mobile Virtual Enterprise (MOVE) architecture, as well as Aruba’s ClearPass Access Management System for secure provisioning of mobile devices on the network.
The district deployed Aruba’s wireless infrastructure and wired access switches, replacing their existing equipment, to enable a progressive, district-wide BYOD initiative for Goddard’s 765 faculty and staff, and 5,500 students.
Working with AT&T, Goddard began with a pilot deployment in April 2012. Based on the success of that, the district quickly replaced all of its existing wireless equipment with Aruba’s wireless infrastructure including Aruba AP-135 and AP-105 access points, mobility controllers, the AirWave Network Management System and ClearPass Access Management System.
Goddard also moved wireless from its switches at the access layer and added Aruba S2500 switches. The district also plans to use Aruba’s AirGroup capability to make it easy for classrooms to use AppleTV devices and Apple AirPrint across the network.
The new unified wired and wireless network covers the district’s 12 schools, five support and administrative buildings, a separate facility that educates at-risk students and the high schools’ gymnasiums, softball fields and football stadiums.
The new WLAN supports 3,000 school-issued devices and 1,500 personal devices, but Goddard expects the mix to change as the district encourages staff, faculty and students to use their personal devices in the classrooms. At the high school and middle-school level, Goddard expects that about 75% of the devices connecting to the network will eventually be personal devices.
“By introducing BYOD into our schools we’re really experiencing a paradigm shift —almost a ‘flip the classroom’ scenario—that will transform the teaching and learning experience,” said Mitch Krueger, Director of Technology, Goddard Public Schools. “We are moving away from static labs towards a 1:1 environment with a hybrid of district-issued and personal mobile devices, and we’re encouraging teachers to share how they’ve used these devices, as well as specific applications, in the classroom.”