What Are the Thought Leaders Saying?

— September 05, 2012

ROI and customer service in the field, managing wireless data costs from tablets, maximizing consumer apps and finding the right mobile managed services vendor are the hot topic focuses of Mobile Enterprise’s thought leadership series thus far this year. These online only reports tap into how industry leaders are approaching mobility challenges and you develop your company’s strategy. Here’s an overview of the content.

Field Service ROI and Customer Service: In today’s mobile world many “in the field” employees have a significant task: improving customer relationships, increasing customer loyalty and creating opportunities for up-selling both services and products. This thought leadership paper takes a detailed look at how to bring your mobile-enabled field workforce up to speed to meet these challenges head on.

The Hidden Enterprise Tablet Challenge: Managing Wireless Data Costs: The introduction of the iPhone and Android devices has driven enormous increases in wireless data usage, both on the consumer side and within the enterprise. The emergence of the iPad has increased that usage tremendously and now threatens to overwhelm enterprises with skyrocketing costs. What can be done to manage these costs?

Apps to Think About: Although they create their share of IT challenges, Mobile Business to Consumer (B2C) applications have proven beneficial to the enterprise. Download this white paper to find out how to maximize the benefits of developing these applications while minimizing deployment challenges for IT.

Mobile Managed Services: Getting Started and Getting it Right:
While the needs of companies differ when it comes to managing multiple devices, operating systems and applications, the end goal of Mobile Managed Services (MMS) is the same - freeing the organization to focus on its core business. Creating the best strategy and selecting the right partner can mean the difference between a short-term fix and business transformation.

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Tablets in the Enterprise

Justifying the addition of another device to the mobile stack became a challenge as the popularity of tablets grew, along with the adaptability and appropriateness for the field. Now, there is no question. Tablets are here to stay and they are enabling the business more than ever.