Newport News’ 439 police officers work in three shifts to protect more than 180,700 residents across 69 square miles.
“Our officers need fast and reliable access to information to help them respond effectively to any incident at hand,” Newport News Police Department business analyst Juan Luna said in a statement. “Working with CDW-G and Accelera Solutions, we were able to put more information at officers’ fingertips, faster than ever before. As a result, they can work independently of any physical location – spending more time in the field – and make decisions based on up-to-the-minute information. The technology is a force multiplier for our officer corps and our citizens.”
CDW-G equipped more than 60 vehicles with Panasonic Toughbook
CF-30 and CF-31 notebooks running Citrix XenApp
, which delivers software applications from the department’s data center over a cellular network to officers’ notebooks.
Officers can access dispatch and the local court scheduling and jail management systems, as well as Intergraph
’s I/Leads law enforcement records management system, and Intergraph’s I/Mobile application, which enables messaging and querying of systems such as the National Crime Information Center.
“Public safety agencies need immediate access to information in the field,” David Hutchins, director of state and local government sales at CDW-G, said in a statement. “What’s more, that access needs to be secure, and it must always be on. Mobile technology solutions like the Panasonic Toughbook, coupled with Citrix XenApp, not only enable effective decision making for officers in the field, but also meet agencies’ security requirements and 24/7 computing needs.”