Aussie College Taps AirWatch to Manage iPhones, iPads

— April 21, 2011

AirWatch, a provider of enterprise-grade smartphone and mobile device management (MDM) software, announces The Tasmanian Polytechnic, Tasmanian Academy and Skills Institute—a large, public, multi-campus institution of continuing and adult education located in the Australian state of Tasmania—has successfully installed the AirWatch solution to secure, monitor, manage, and support its growing fleet of iPhones and iPads.

Each year, offering over 300 nationally recognized vocational qualifications, the Tasmanian Polytechnic educates and trains more than 50,000 local students on its three main campuses and various satellite locations. The Polytechnic’s IT department used AirWatch to automate and streamline the deployment of 100 iPhones and an influx of iPads for use in student labs and classrooms. This initial pilot is part of a broader, phased iPad deployment, with the Polytechnic expecting its fleet of iPads to grow substantially over the next 12 to 24 months. IT also uses AirWatch for the day-to-day management and support of the institution’s 500 iPhones, which are used by administrators and teachers. Like iPads, IT expects the number of iPhones users to increase in the next several years.
 
The Polytechnic relies on AirWatch for its robust security functionality, which ensures only authorized and compliant devices have secured access to enterprise resources and accounts. AirWatch enables and enforces encryption and passcode policies; it also prevents unauthorized device use through enforced restrictions, such as preventing access to the camera, YouTube, and more.

With the AirWatch solution, the Polytechnic’s IT team can systematically audit devices for compliance with corporate policies, settings, applications, and more. AirWatch authenticates users and devices through basic and directory services-based authentication; and instantly configure policies, settings, certificates and access to enterprise accounts over the air.

Additionally, the Polytechnic uses AirWatch’s Enterprise Application Catalogue to create and maintain a secure library of their enterprise applications as well as direct device users to iTunes for pre-approved apps. With this functionality, IT can easily add, change, update, or delete any of its internal mobile apps stored on this secure catalogue. The AirWatch Enterprise App Catalogue also provides the Polytechnic’s IT team with the ability to track and report on which applications users have downloaded as well as restrict app access, based on the user’s profile. Only those iPhones and iPads under AirWatch’s management can securely access the catalogue via the device user’s provisioning profiles.
 
Daniel Le Lant, Tasmanian Polytechnic’s senior computer systems officer says, “With AirWatch, we now have centralized control over the devices and how they are used, while also eliminating all manual aspects of device management. AirWatch provides us with the control to push internal apps out to the devices without the requirement of Apple’s App Store. Now, this entire process is automated, saving our team a great deal of time and effort.”
 
“Tasmanian Polytechnic is an early adopter of iOS devices in the classroom, and we are thrilled AirWatch helps ensure the success of these initiatives. With their growing fleet of iOS devices under AirWatch management, their teachers and professors can more easily leverage the iPad as a teaching tool with minimal IT support and oversight. And with our newly established office in Melbourne, we are now able to provide them with local support,” says Rob Roe, AirWatch’s managing director, Australia.

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