Beer Distributor Maximizes Field Uptime with SOTI MobiControl

By Jessica Binns, Contributing Editor — June 28, 2012

Enterprise mobile device management provider SOTI Inc. has successfully implemented its award-winning MDM solution MobiControl for Andrews Distributing, one of the largest beer distributors in the U.S. Andrews Distributing's fleet of hundreds of mobile workers use Apple iPads and Motorola rugged devices equipped with SOTI MobiControl, minimizing downtime and ensuring rigorous delivery schedules are met.

SOTI MobiControl offers centralized real-time remote control, device lockdown, and other advanced management capabilities for multi-platform enterprise mobile devices. Andrews Distributing leverages these unique features to enhance the efficiency of its mobile workforce.

Prior to the implementation of SOTI MobiControl, mobile workers experienced downtime and frustrations due to malfunctioning mobile devices, delaying the delivery process. To remain successful in the fast-paced beverage distribution industry, Andrews Distributing uses SOTI MobiControl's remote control capability to manage, support, and monitor its mobile devices in real time. SOTI MobiControl's screen kiosk/lockdown feature allows the IT team to easily control which applications users are allowed to access on the mobile devices. This improves the productivity of the mobile workforce by giving them access to work-related applications only.

With MobiControl, mobile workers encountering technical issues on the road are able to receive the assistance they need faster than ever before. "SOTI MobiControl empowers Andrews Distributing's IT team to provide timely support, accelerate resolution time of software issues, push updates and access critical information on the location of deliveries," said Carl Rodrigues, president and CEO of SOTI Inc. "This enhances efficiency and reduces time spent on supports calls, maximizing the speed of delivery and improving customer satisfaction."

Scott Jenkins, information systems administrator of Andrews Distributing, said, "MobiControl folders are a fantastic feature for Andrews Distributing. Simply drop a device into an appropriate group folder and the device is instantly wiped, cleaned and freshly installed to 'Andrews-factory specified' functionality. To retain our position as one of the top beverage distributors in the United States, we plan to continue leveraging SOTI MobiControl as an instrumental component of our mobility strategy."


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