Capgemini and Syclo Partner on Mobile Workforce Deployment

By Tony Rizzo — April 04, 2012

Syclo, a veteran provider of mobile solutions for workforce automation, announced that its SMART Work Manager application has been deployed by Belgium-based TMVW, a large water production and distribution utility with approximately 500,000 customers. TMVW turned to Syclo for help in improving multiple work processes, including in-stream infrastructure maintenance, distribution system management and metering operations.
Syclo's SMART Work Manager was configured and implemented at TMVW by Syclo's partner Capgemini. Capgemini's global mobility group handled the entire project from initial blueprinting to final handoff. As a long-term technology advisor to TMVW, Capgemini leveraged its knowledge of the utility's business processes and the systems environment to design a mobile solution that was a close fit with TMVW's workflows and data capture needs.
"We have sophisticated SAP ERP and SAP MRS systems to plan and manage our work, but we felt we weren't getting the efficiency we needed using paper forms and manual data capture in the field,” said Inge Opreel, Departements manager ICT at TMVW. "With Syclo's help, we replaced paperwork with a mobile solution that simplifies work dispatch, speeds data collection and integrates seamlessly with SAP ERP for real-time information flow."


comments powered by Disqus

RATE THIS CONTENT (5 Being the Best)

Current rating: 0 (0 ratings)



Must See


Mobility Outlook 2015: People & Process Coming Together

The progression of mobility in the enterprise so far is akin to a child entering its early awkward teenage years, according to 451 Analyst Chris Marsh. How will this change in 2015? What trends need to go and what's coming? This exclusive report explores looks ahead and Marsh provides practical recommendations.