Pinnacle Security, a provider of security alarm products and services, is improving its internal operations and customer experience with a new technology implementation. Pinnacle has recently partnered with eOriginal Inc. -- a provider of electronic signatures, vaulted repository and electronic transaction management solutions -- to create a simple and elegant client experience, while at the same time improving internal business processes using SmartSign Web's transaction management solutions.
The modernized workflow created by SmartSign Web has helped Pinnacle Security add a new digital tablet contract application, which has allowed the company to reap tremendous benefits by guaranteeing data integrity between company systems and customer contracts, reducing sales errors in the field, and enforcing compliance with lender requirements. The new mobile application simplifies sales processes, making it easy to collect customer eSignatures and create digital contracts.
"eOriginal has been a great partner for us to implement our digital contracts. We conducted extensive research with multiple companies, and eOriginal provided the most security for our customers, as well as superior technology at a very competitive price," said David Jones, senior marketing manager at Pinnacle Security.
In addition to improving internal business operations, Pinnacle's customers are seeing real benefits as well, including receiving their signed contract immediately in their email inbox, always having access to the original since the contracts are now available through Pinnacle's web portal, and establishing consumer confidence by implementing eOriginal's cutting edge technology that ensures secure record keeping.
eOriginal's focus is to help companies in the security alarm industry, like Pinnacle Security, to grow their business and leverage the proven eOriginal solution for managing transferable records used in pledged, collateralized or securitized financial assets.