Enabling a Mobile First IT

— July 01, 2014

A recent Ponemon Institute study found "agility and preparedness for change" as the most important factor to maintain an effective mobile strategy over time. To enable this agility, and power the next gen of enterprise IT, MobileIron introduced new capabilities in its latest release including:  

  • MobileIron Insight - a new tablet app that allows IT to manage its mobile deployment at any time, from anywhere.

  • MobileIron Spaces - a new structure within MobileIron Core that allows IT to establish data and task boundaries to protect user privacy and provide flexible delegation of IT responsibilities.

The release also adds new OS platform, data security, and ecosystem integration capabilities that allow IT to adapt to the rapidly evolving mobile environment.

"Businesses are increasingly focused on providing mobile first services for their employees. It is time for IT professionals to get that same level of attention," said Ojas Rege, vice president of Strategy at MobileIron. "A mobile first IT organization does a better job of enabling a mobile first business. These new capabilities focus on giving IT professionals the power, flexibility, and knowledge they need to be successful."

Unchaining IT
Available for iPad and Android tablets, Insight enables IT to easily view, monitor, and manage its mobile deployment any time, from anywhere. IT administrators are no longer tied to their PCs and browsers for EMM.

With the app, IT is capable of the following: search for users and devices; view devices by platform, ownership, carrier and compliance; drill down into specific device status and configuration information; troubleshoot issues; and assign policies and take basic actions.

Insight is available for download on Google Play and the Apple App Store.

Spaces
IT responsibilities can differ by function, geography, device ownership, or a host of other criteria, so traditional role-based access control is no longer enough. To meet the needs of the enterprise, MobileIron Core includes a new foundational structure called "Spaces," which will allow global administrators to set data and task boundaries across their IT staff.

Spaces provides the flexibility and granularity needed to match both the requirements of a decentralized global IT organization and the complexities of a mobile deployment— without compromising privacy or policy boundaries.  The solution enables organizations to:

  • Protect user privacy by ensuring that administrators can only access mobile data and take actions appropriate to their role. For example, very few administrators might be authorized to access app inventory or location on a particular device. Spaces are designed to ensure that unauthorized administrators cannot view this data.

  • Delegate administrative permissions for devices based on user or device attributes such as device ownership (BYOD vs. corporate), country, language, employee function, OS platform or device type.

  • Set priorities to eliminate conflicts. For example, the Executive Space (which represents all executive devices) may have a higher priority than the iOS Space, which represents all iOS devices. As a result, the same IT administrator will follow a different set of policies and take a different set of actions on the CEO’s corporate iPad versus the engineer’s BYOD iPhone.

Additional Capabilities
Offering IT professionals the power, flexibility, and knowledge they need to be successful, the release also includes:
 
OS platform expansion: AppConnect containerization support for Samsung KNOX 2.0 to provide an additional level of device security and trust, and expanded policy support for Windows Phone 8.1—including app whitelisting and blacklisting to prevent unauthorized apps from executing on a corporate device.

Data security: AppConnect containerization support for hybrid web apps built with the PhoneGap mobile app development platform, advanced traffic control with MobileIron Sentry to ensure that enterprise data is routed through appropriate content inspection or filtering systems for data loss prevention (DLP), and enhancements to the MobileIron Sentry Monitoring Console to troubleshoot connectivity and network utilization issues for email and app service management.

Ecosystem integration: Expanded API support to allow external systems to publish apps through the MobileIron Enterprise App Storefront.

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