Less Than 6 Minutes' Downtime Per Year, Says M2M Provider nPhase

— January 04, 2011

nPhase, a Verizon Wireless and Qualcomm Incorporated joint venture, announced it will deliver among the highest levels of availability for machine-to-machine (M2M) enterprise management software, "five nines," leveraging nPhase's advanced M2M cloud platform and Terremark's industry-leading IT infrastructure services. nPhase's M2M services will provide standard performance levels of its M2M cloud platform 99.999% of the time--24 hours per day, 365 days per year. Implementation will be completed in the first quarter of 2011.
 
"Verizon Wireless' customers demand data reliability, and we know it is a top priority for M2M connectivity. We have worked closely with nPhase to bring a new level of reliability to the nPhase M2M cloud platform, which will help our customers receive a consistently high level of performance with Verizon Wireless machine-to-machine services," says John Stratton, COO, Verizon Wireless.
 
"We are making significant investments in the nPhase M2M cloud platform in response to industry requirements and to support the high growth that is expected in critical M2M applications such as in healthcare, energy, transportation, consumer electronics, and financial services where failure is simply not acceptable," says Steve Pazol, president of nPhase.
 
Availability is usually expressed as a percentage of uptime in a given year. The difference between 99.9% and 99.999% availability, for instance, is equal to approximately 8.76 hours of downtime a year versus five minutes as shown in the below table.
 
Availability %           Downtime per year     Downtime per month    Downtime per week
90% ("one nine")            36.5 days                 72 hours                       16.8 hours
99% ("two nines")            3.65 days                7.20 hours                     1.68 hours
99.9% ("three nines")        8.76 hours              43.2 minutes                10.1 minutes
99.99% ("four nines")        52.56 minutes         4.32 minutes                  1.01 minutes
99.999% ("five nines")       5.26 minutes           25.9 seconds                 6.05 seconds
                                                                                                                                               
 
The nPhase advanced M2M cloud platform is installed and fully operational through Terremark's best-in-class Highly Managed Hosting service. The Terremark data centers that nPhase is leveraging are geographically redundant and contain exact replicas of the entire infrastructure within the different locations. nPhase's platform is performance-tuned and load-balanced to dynamically disperse load within the infrastructure and maintain a consistent, high level of performance during various load swings that are anticipated in high-growth businesses.
 
"Terremark's commitment to delivering highly reliable, secure, and consistently available IT infrastructure services from massively connected, strategically located datacenter hubs has distinguished our company as the global provider of choice for organizations running business-critical applications," says Manuel D. Medina, Terremark's chairman and CEO. "As nPhase's trusted partner, we're proud to be playing a vital role as it sets a new standard in availability and reliability in the M2M sector."

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