Louisiana Sheriff's Office Boosts Revenue with iOS-based Mobile Ticketing Program

By Jessica Binns, Contributing Editor — June 14, 2012

A Louisiana sheriff's office has implemented a mobile ticketing platform based on Socket Mobile's Bluetooth 2D Cordless Hand Scanner (CHS) 7xi and Zerion Software's iFormBuilder data collection platform.

The eTicketing solution allows law enforcement officers to enter citation data directly on an Apple iPad, iPhone, or iPod touch while interacting with drivers, eliminating the need to return to the car, thereby saving time. To reduce data entry errors, driver's license and vehicle information can be collected using the Socket CHS 7Xi barcode scanner. The final citation is printed on a Zebra mobile printer and is then sent to a centralized server or stored for later transfer when using offline.

"We have 40 officers currently using this platform and are very pleased with the results," said Troy Hidalgo, technology director at St. John the Baptist Parish Sheriff's Office, located in Southeast Louisiana, 30 miles west of New Orleans. "In addition to eTicketing, we also use this application for security rounds. Upon arrival, we scan the 2D barcode on the building, which documents the time we were there and sends a report to the building owner. The Socket CHS 7Xi has made inputting data quick and easy, thus further saving us time, reducing errors, and ultimately, increasing revenue."

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