Expanding on its mobile, cloud-based field service management (FSM) solutions, FieldOne is now offering full-function, native support for the Microsoft Surface Tablet, which is compatible with both Windows 8 and RT.
FieldOne Sky was developed specifically to leverage all the built-in features of the Surface device. This new app is a secure and scalable field service management system — allowing service organizations to simplify business processes. It eliminates paperwork at every stage of a work order process — from assignments to purchasing and accounting.
In addition, the app enables real-time access to critical detail and client history, as well as the ability to capture customer signatures onsite via Surface. “For technicians in the field, immediate access to scheduling, inventory, customer information and alerts truly makes all the difference. Real-time information access significantly improves communications with customers awaiting service and eliminates redundancies that plague field technicians and dispatchers,” says Shloma Baum, founder, president and CTO, FieldOne Systems.
FieldOne Sky is architected to leverage the combined tablet/laptop functionality of Surface — along with its long battery life and is specifically designed to fully empower mobile field technology. The app is built on the Microsoft Dynamics CRM platform and is easily accessible via the cloud or MS Outlook.