OpenText's New Mobile Solution With Multi-Platform Support

By Ariel Jones — December 27, 2011

OpenText's Business Process Solutions group recently released the newest version of OpenText BPM Mobile--the latest addition to its business process management suite. This new application is designed to work with the Metastorm BPM suite.

BPM Mobile was developed to improve productivity and customer service in a BYOD environment; through one platform, users can deliver improvements to client-facing and field-initiated processes by designing forms and defining rules optimized for their mobile devices.

With the new mobile application, users can add mobile-enabled business forms to existing business processes in the same design environment, allowing them to update mobile processes in real-time. Mobile access also enables field workers to collect information and deliver services on-site, bypassing the need to return to the office to complete forms or submit reports.

In response to the proliferation of devices employed by a mobile workforce, the OpenText BPM Mobile features multi-platform support for Blackberry, iPad, iPhone, and Android-powered devices--allowing one mobile application to be deployed for various devices and eliminating the need to develop different versions for various devices.

"Our thin mobile BPM features allow users to easily hook into the application using their existing Metastorm BPM form designer, select the field, create a new form and define rules outlining how to perform a process via mobile devices," stated Steve Russell, Senior Vice President of Research and Development at OpenText Business Process Solutions. "With this flexibility users can essentially deploy mobile BPM processes during their lunch break."


comments powered by Disqus

RATE THIS CONTENT (5 Being the Best)

Current rating: 5 (1 ratings)



Must See


EKN Research: How Mobile is Driving Personalized Context and Engagement

Retailers and hospitality enterprises are well aware that mobile technologies must be driving consistently high standards of in-store or in-location customer engagement. These are key imperatives for customer relevance, financial gains, loyalty and brand advocacy. However, more often than not, such standards break-down in stores due to a wide variety of reasons. Download this benchmark report to understand how mobile is driving a more personalized engagement and key business pains, performance and capabilities related to in-store customer engagement.