Polycom Transforms Mobile Unified Communications in the Workplace with Next-Gen Voice-over-Wi-Fi Handsets

— September 24, 2010

Polycom, Inc., a provider of telepresence, video, and voice communications solutions, expanded their voice over Wi-Fi (VoWi-Fi) products with next-generation Polycom SpectraLink 8400 series handsets for wireless voice and data applications that transform mobile unified communications (UC) in the workplace.
The new Polycom SpectraLink 8400 series are the first in the industry to feature a standards-based application platform, the most reliable form factor for enterprise use, an integrated barcode reader, Polycom's voice quality, broad interoperability with 802.11a/b/g/n wireless infrastructure and market-leading UC platforms.
The SpectraLink VoWi-Fi telephones allow people to stay in contact and easily access important data from any location within the enterprise Wi-Fi network. The new solutions are designed to improve productivity and responsiveness of mobile workers, meet the critical communication needs in the healthcare, industrial, and retail markets, and deliver the industry's lowest total cost of ownership--up to 33 percent lower than competing systems.
"The SpectraLink 8400 incorporates all of the key features enterprises are looking for in wireless handsets, including durability and ease of use, and also includes support for critical business applications through a powerful and flexible thin-client approach," says Craig Mathias, principal, Farpoint Group, an advisory firm specializing in wireless communications and mobile computing.
"Having access to people and data when and where you need it is important for any business, but is mission-critical in environments like hospitals, manufacturing facilities and large retail stores," says Jim Kruger, Polycom vice president of Solutions Product Marketing.
Support for mission-critical industry applications
The Polycom SpectraLink 8400 series' open application platform and developer-friendly browser capabilities support enterprise and industry-specific applications such as nurse call in hospitals, inventory control applications in retail, and equipment monitoring systems in manufacturing. The phones are available with an integrated barcode reader delivering a voice, application, and data capture solution unlike any currently available platform in the market.
For example, in a hospital environment, the integrated barcode reader and interface allows a nurse to quickly scan and transfer barcode information from a prescription from the phone. This supports barcode medicine administration best practices, which can reduce medical errors by up to 93 percent.
"Polycom is addressing Adventist Health's demanding requirements by providing a platform for application support without compromising the durability, telephony features and voice quality we expect from our SpectraLink handsets," says Scott Mahnke, telecom coordinator, Information Technology Services at Adventist Health. "We're looking forward to deploying the 8400 series handsets throughout the organization, because they will have an immediate impact on meeting our initiatives for improved care, zero errors, and greater patient satisfaction."


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