Samsung Solutions Exchange

— October 01, 2013

Samsung has launched its Solutions Exchange to deliver customized mobile solutions for end customers. The range of offerings from third party providers is designed to increase productivity and ROI, including sales and management applications, mobile device management solutions, cloud services, collaboration tools and security solutions.

In response to an inquiry by Mobile Enterprise, Timothy Wagner, Vice President & General Manager of Samsung Mobile’s Enterprise Business Unit, noted that the launch “is the next phase in our strategy to become No. 1 in enterprise.”

“Allowing third parties to leverage unique Galaxy features consumers love, such as Air Gesture and Advanced Multi Window, unlocks a world of possibilities for their enterprise offering and allows them to create a more attractive, valuable solution on our devices,” he explained. “This process ensures that our entire ecosystem is successful, because together we are better serving the specific needs of the end customer.”

The Samsung Solutions Exchange harnesses an ecosystem of leading third party mobility companies, including developers, MDM providers and sales channels, to systematically identify unique customer requirements and rapidly deliver end-to-end solutions. This proactive development of scalable products allows businesses to harness the value of mobile technology faster and enjoy the benefits sooner.

To alleviate the pain points and barriers third parties usually face when working with device manufacturers, Samsung has released its device SDK and with it, its 1,000+ enterprise APIs, to exchange members. This allows technology providers to differentiate and optimize their solutions by leveraging features of Samsung Mobile SAFE devices, such as the S Pen, IR blaster, Air View, Air Gesture, Advanced Multi Window, Screen Mirroring and NFC.

In turn, Exchange solutions can take a multi-application, out-of-the-box smartphone or tablet and transform it into a purpose-driven business tool for a specific industry.  The result is greater functionality for end users on the job and increased value for companies using SAFE devices.

At launch, the Exchange offers a curated portfolio of solutions, including but not limited to the following:

  • Holistic vertical solutions for industries including healthcare, financial services, government, transportation, retail and education
  • Differentiated mobile professional solutions that address specific line of business challenges both in and out of the office
  • A range of mobile workforce solutions designed to help sales and service organizations address challenges of mobile workforce management
The Samsung Solutions Exchange can be accessed through a web portal that guides customers through a suite of third party mobility solutions across industry verticals and categories that are ready to deploy. This tool streamlines the process of identifying holistic mobility solutions and simplifies the selection process by offering a range of options that help businesses get the most out of their investment in mobile technology.

In addition, the Galaxy Note 3 and Galaxy Note 10.1 – 2014 Edition are the newest additions to the suite of SAFE smartphones and tablets. The Galaxy Note category also delivers even more enterprise-grade productivity through an enhanced S Pen experience and advanced multitasking features.

“As part of our evolution toward a more modern airline, American Airlines is constantly searching for the best tools to help our people do their jobs better,” said Maya Leibman, American’s Chief Information Officer & Senior Vice President, Technology, American Airlines.  “For example, we have deployed Samsung tablets to flight attendants and aircraft maintenance technicians, and leverage SAFE to help facilitate device management. These, along with our other mobile solutions, give our employees more insights that ultimately result in better customer service.”


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