Sheetz Deploys ViryaNet Solution to Manage Field Service Activities

— March 13, 2008

SOUTHBOROUGH, Mass.--(BUSINESS WIRE)--ViryaNet Limited (OTC BB: VTRAF.OB), a leading provider of software applications that automate business processes for field service management, today announced that Sheetz, a family-owned convenience store chain based in Altoona, Pennsylvania, has chosen ViryaNet Service Hub for Retail to automate its field service operations, including the activities associated with workforce management, facilities maintenance, and store equipment repair.

Sheetz is the fastest-growing convenience store chain in the United States. It has 344 locations across six states -- Pennsylvania, Maryland, Virginia, West Virginia, Ohio, and North Carolina -- and more than 11,000 employees. Sheetz is dedicated to its employees, customers, and the communities in which it operates. The Company has won numerous awards for its commitment to retail store quality and excellence. In 2007, Sheetz was ranked as one of the best companies to work for in Pennsylvania.

Sheetz prides itself on the adoption of the most current technology, and continually is seeking ways to gain competitive advantage in the marketplace. Over the past year, Sheetz undertook extensive due diligence as it investigated the industry for the most comprehensive field service management system for its retail operations. Sheetz closely reviewed the offerings of several competitive products, and ultimately chose ViryaNet for its product robustness, strong commitment to customer satisfaction, and industry leadership (evidenced by the selection of ViryaNet by Kroger, Publix, The Pantry, and others).

ViryaNet Service Hub for Retail is a complete field service management system for retail organizations. It manages customer interactions, schedules appropriate field resources, dispatches work orders via wireless technologies, returns updated data from the field to the external systems, and gives technicians insight into inventory information. As a workflow-based product, the real value of Service Hub for Retail is its ability to manage business process exceptions, in addition to the routine processes that are experienced by most retail companies. Service Hub for Retail also provides powerful visibility tools that continuously monitor operational activities, enabling management to make intelligent, real-time decisions.

"Sheetz is committed to deploying technology that supports its critical business processes," stated Mark Wilson, Director of Stores, Sheetz. "We intend to use Service Hub for Retail as the foundation for improving the availability of our products and services to our customers. We expect to increase our field productivity, reduce our maintenance costs, and enhance our customer experience."

"Sheetz, our newest customer in the retail sector, is a visionary organization that has a demonstrated commitment to customer satisfaction," added Memy Ish-Shalom, President and CEO, ViryaNet. "We are proud that by using our Service Hub for Retail, Sheetz will optimize their field service operational efficiency and, as a result, further their industry leading position."

About ViryaNet

ViryaNet provides packaged industry solutions that intelligently guide, automate, and optimize both simple and complex field service work, resulting in operational excellence. ViryaNet's solutions specialize in the functions of scheduling and dispatching resources and enabling mobile field communication. Embedding industry best practices and utilizing a powerful workflow engine, web architecture, and visibility suite, the ViryaNet solutions allow companies to outperform their competition, better the customer experience, improve financial performance, and address regulatory compliance. ViryaNet possesses a 20-year history in the field service space, a vast number of customers across a variety of industries, and strong partnerships with leading platform and system integration companies. Headquartered in Southborough, MA, ViryaNet enjoys a worldwide presence with offices and customers located in North America, Europe, and the Pacific Rim. For more information, visit


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