SOUTHBOROUGH, Mass.--(BUSINESS WIRE)--ViryaNet Limited (OTC BB: VTRAF.OB), a leading provider of software
applications that automate business processes for field service
management, today announced that Sheetz, a family-owned convenience
store chain based in Altoona, Pennsylvania, has chosen ViryaNet Service
Hub for Retail to automate its field service operations, including
the activities associated with workforce management, facilities
maintenance, and store equipment repair.
Sheetz is the fastest-growing convenience store chain in the United
States. It has 344 locations across six states --
Pennsylvania, Maryland, Virginia, West Virginia, Ohio, and North
Carolina -- and more than 11,000 employees.
Sheetz is dedicated to its employees, customers, and the communities in
which it operates. The Company has won numerous awards for its
commitment to retail store quality and excellence. In 2007, Sheetz was
ranked as one of the best companies to work for in Pennsylvania.
Sheetz prides itself on the adoption of the most current technology, and
continually is seeking ways to gain competitive advantage in the
marketplace. Over the past year, Sheetz undertook extensive due
diligence as it investigated the industry for the most comprehensive
field service management system for its retail operations. Sheetz
closely reviewed the offerings of several competitive products, and
ultimately chose ViryaNet for its product robustness, strong commitment
to customer satisfaction, and industry leadership (evidenced by the
selection of ViryaNet by Kroger, Publix, The Pantry, and others).
ViryaNet Service Hub for Retail is a complete field service
management system for retail organizations. It manages customer
interactions, schedules appropriate field resources, dispatches work
orders via wireless technologies, returns updated data from the field to
the external systems, and gives technicians insight into inventory
information. As a workflow-based product, the real value of Service
Hub for Retail is its ability to manage business process exceptions,
in addition to the routine processes that are experienced by most retail
companies. Service Hub for Retail also provides powerful
visibility tools that continuously monitor operational activities,
enabling management to make intelligent, real-time decisions.
"Sheetz is committed to deploying technology
that supports its critical business processes,"
stated Mark Wilson, Director of Stores, Sheetz. "We
intend to use Service Hub for Retail as the foundation for
improving the availability of our products and services to our
customers. We expect to increase our field productivity, reduce our
maintenance costs, and enhance our customer experience."
"Sheetz, our newest customer in the retail sector, is a visionary
organization that has a demonstrated commitment to customer
satisfaction," added Memy Ish-Shalom, President and CEO, ViryaNet. "We
are proud that by using our Service Hub for Retail, Sheetz will
optimize their field service operational efficiency and, as a result,
further their industry leading position."
ViryaNet provides packaged industry solutions that intelligently guide,
automate, and optimize both simple and complex field service work,
resulting in operational excellence. ViryaNet's solutions specialize in
the functions of scheduling and dispatching resources and enabling
mobile field communication. Embedding industry best practices and
utilizing a powerful workflow engine, web architecture, and visibility
suite, the ViryaNet solutions allow companies to outperform their
competition, better the customer experience, improve financial
performance, and address regulatory compliance. ViryaNet possesses a
20-year history in the field service space, a vast number of customers
across a variety of industries, and strong partnerships with leading
platform and system integration companies. Headquartered in
Southborough, MA, ViryaNet enjoys a worldwide presence with offices and
customers located in North America, Europe, and the Pacific Rim. For
more information, visit www.viryanet.com.