State of Indiana Leverages Mobile Data

— August 12, 2014

The State of Indiana has chosen the SAP HANA platform as the foundation for a management initiative, driven by Governor Mike Pence, to improve data efficiency across state government. The project, dubbed the Management and Performance Hub (MPH), will empower state leaders and citizens alike to track the state's progress against government KPIs and be used to initiate targeted policy solutions for Hoosiers. The state's MPH initiative will make use of SAP HANA in combination with SAP Predictive Analysis and SAP Lumira software.
 
As part of the state's efforts to build on its foundation of strong financial and performance management, Governor Pence tasked his Office of Management and Budget (OMB) and the Indiana Office of Technology (IOT) to develop a comprehensive enterprise-wide data-driven management system.
 
The MPH project will create a "citizen-centric" IT architecture that places government's constituents at the center of all interactions, as is increasingly the case in the private sector. The initiative is seen as an opportunity to improve service and drive efficiency, and also as a chance to use advanced data analytics to address some of the state's most stubbornly complex governing challenges.
 
Currently, some state data reporting is done on a monthly basis and in some cases is not automated, requiring human staff to aid in tabulation. When the MPH project goes live, all those processes will be automated, minimizing ad hoc reporting and manual entry. State leaders and residents will be able to track government performance in near-real time. Agency heads and executive management will be able to combine and cross-check vast volumes of information to glean insights that were previously too complex to obtain.
 
Data Helping Babies
Foremost among Indiana's complex public administration challenges is its infant mortality rate. While Indiana enjoys a strong fiscal position and has bounced back well from the recession by growing private sector jobs, it has persistently experienced an infant mortality rate above the U.S. average. The state plans to use insights from the MPH project to understand and address the multifaceted causes of infant mortality as they are specifically playing out for Indiana residents and communities.
 
"Governor Pence is a firm believer in data-driven decision making, and has challenged us to pull all agency resources and data to examine this problem in ways no government entity has ever done," said Chris Atkins, OMB Director and CFO, State of Indiana. "We knew that sorting through multiple agencies' data, and parsing more than 50 data sets would require unique and powerful solutions. When examining our processing options, SAP products kept coming to the top of the list. Its hardware and software has played an essential role in launching MPH."
 
The first completed project for MPH is a new transparency site, www.in.gov/mph, launched in July. Users can track progress on key performance indicators for select agencies and on Gov. Pence's Roadmap goals. They also will have a unified location for financial data, which previously was displayed across multiple websites.

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