The New Mobile-First User Experience

— January 29, 2014

Accellion has launched kiteworks, a mobile-first solution with a sophisticated new user-experience and three-tier architecture designed to enable employees to work securely wherever. Its new mobile design offers integrated productivity tools and universal access to enterprise content stores, making it possible for organizations to realize the productivity gains from a mobile workforce without introducing data security risks.

“Secure business solutions will only be used if they help not hinder employees getting their work done, and kiteworks is the embodiment of that principle,” said Yorgen Edholm, CEO, Accellion.

With the introduction of kiteworks, Accellion upgrades its offerings in three main ways:

Mobile-First UX: Rather than taking a PC-based design and pasting it onto a mobile app, kiteworks was designed for mobile first, so that the user’s experience is seamless across all devices from smartphone to tablet to laptop to desktop. With the admin functionality available even on the smallest mobile devices, the new UX is icon-based with the mobile user in mind, and features Move Tray, which streamlines the way people share files via mobile devices and enables users to easily and securely share files from different content stores with internal and external users.

Other productivity enhancing features include an integrated set of productivity tools for creating, editing and annotating Microsoft Office documents on mobile devices and features for file-centric collaboration, and the assignment and management of file-based tasks.

Secure Connectivity to ECM Systems: With kiteworks mobile users have universal access to enterprise content stores including secure, native integration with two new ECMs – Documentum and SharePoint Online – in addition to file shares previously supported, including Microsoft SharePoint 2007, 2010 and 2013 as well as Windows File Shares. This means that kiteworks users can access, edit and share files from different enterprise content sources, with internal and external users, through one seamless universal interface that honors all ECM access permissions. 

Three-Tier Architecture: For private cloud file sharing and collaboration with separate web, application and data layers for defense in depth, extreme scalability and flexibility. The separate layers offer new deployment options for enhanced security, such as putting the web layer in the DMZ for external users, while keeping the application and data layers behind the firewall to reduce the risk of data breaches. Organizations concerned with data sovereignty, can specify where data is stored based on user geography, access rights, or type of content.

"Our organization relies on Accellion for file collaboration and the ability to sync content, so we can work from wherever, whenever we want, from the device of our choice," said Justin Daniels, Web Services/Software Engineering IT Support Manager, MiTek. "We're excited about kiteworks because it significantly improves the way we organize all of the content that our Purpose Partners are working on, its security architecture is even more robust than before, and it will support users on any device."

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