VAR Datex Adds SOTI MobiControl

— December 06, 2010

Datex announced a powerful new addition to its technology partnerships: a reseller agreement with SOTI Inc. to utilize its award-winning mobile software SOTI MobiControl. SOTI MobiControl allows companies to manage, support, and secure their mobile field force using a new web-based management console.
 
"The tedious chore of deploying and managing mobile devices will be eliminated with the use of SOTI's MobiControl software. Mobile administrators will be able to quickly provision and deploy devices in a matter of minutes. Support will be accomplished with ease through the use of the intuitive remote control tools. Not only can remote control of the device be established, but all device settings, files, and statuses are within immediate reach. With SOTI MobiControl, it's like being there without being there," says Andy Armanious, director of software development, Datex.
 
SOTI MobiControl enables IT staff to remotely control, access and manage the security operations and policies of mobile devices, saving companies time, labor, and money. Mobile administrators can locate, gather, and track information and lock down GPS-enabled devices, enable security protocols and restrict applications from running on devices. The system tracks hardware and software assets effortlessly.
 
One of the system's primary benefits is its troubleshooting capacity, which helps in reducing user downtime. SOTI Mobicontrol uses diagnostic and imaging tools to identify problems with devices in the field. By using this function, mobile administrators can immediately troubleshoot devices, saving time, labor, and frustration. This reduces device and user downtime and the need to return devices to be repaired on site.
 
SOTI Mobicontrol contains a robust reporting engine, which allows users to specify data and create customized reports based on real-time data and device statistics. This aids in optimizing operations to minimize device and user downtime. The CRM functionality allows IT support teams to collaborate on support issues and saves time by tracking cases and their history.
 
"Our customers asked for a comprehensive system that effectively manages mobile device deployment, provisioning, security, and support. SOTI MobiControl incorporates all this functionality and has received so many positive third-party reviews that we were completely won over. We are excited about bringing this valuable system to our customer base," says Armanious.
 
SOTI Mobicontrol is available now through Datex. Other key features can be reviewed by visiting www.soti.net

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