Wavelink Gets New SmartDevice Server 2.0 Into the Field

By Tony Rizzo — December 20, 2011

Wavelink is a major provider of multi-vendor mobile device management, wireless infrastructure management, terminal emulation, voice enabling, proactive telecom expense management and mobile application development software. The company has more than 15,000 customers in retail, manufacturing, healthcare, government, public safety and logistics industries, and services more than 8 million active client licenses in the field.
With Avalanche smartphone and tablet management, administrators are able to track Apple and Android devices and receive key information about them, including street-level mapping of their location, platform data, battery levels, Wi-Fi status, Bluetooth information, VPN configuration and more. Devices that are lost or stolen can be wiped or locked remotely to protect corporate data, and administrators can create, revise and deploy policies and limit access to peripheral devices or unapproved applications.
Wavelink's new release adds support for both the Apple MDM (Mobile Device Management) protocol and Google's C2DM (Cloud to Device Messaging) protocol. The Apple MDM protocol allows Avalanche to centrally send out device updates on-demand and allows those updates to install in the background.

Administrators are able to see any existing profiles that have been installed by the end user as well as a list of all installed software packages, regardless of their source. They are also able to add or make changes to existing policies without end-user intervention, thereby maintaining a high level of productivity.
The Google C2DM protocol allows Avalanche to wake up Android-based devices on-demand to perform time-critical functions. The Avalanche client will check in with the smartphone server to download new policies and security functions and to upload statistics and location information.
Avalanche SmartDevice Server 2.0
Avalanche SmartDevice Server supports Apple iOS devices, such as the iPhone and iPad and iPod Touch, and Android devices. Management features are specific to each platform and major device manufacturers such as Apple, HTC, Samsung, Sony, LG and many others. Administrators are able to centrally manage all the mobile assets on their network by tracking, updating and securing them and ensuring corporate policies are enforced.
New features include:
  • New dashboard interface that provides a clear and immediate view of the health of Android and iOS devices, including drill-through capability
  • Support for retrieval of active software on Apple devices
  • Ability to distribute AppStore software shortcuts
  • Support for carrier APN and proxy profiles
  • WebClip support, which allows URL shortcuts to be placed on the Apple or Android desktop


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