What is the TCO of EMM?

— May 08, 2014

According to a report from Strategy Analytics, the BlackBerry Enterprise Service 10 (BES10) is the most cost effective multi-platform enterprise mobility management (EMM) solution. The report compares BlackBerry solutions against five other EMM vendors: AirWatch (VMware), Citrix, Fiberlink (IBM), Good Technology and MobileIron, for both commercial and regulated levels of security.

“Our detailed report found that the pricing offered by BES10 creates a lowest-cost migration path from a TCO perspective,” said Andrew Brown, Executive Director, Enterprise Research at Strategy Analytics. “We attribute this to multiple factors, including the Enterprise Server License Trade-up program, the impact of BlackBerry Software Assurance across its Advanced and Premium support categories, and new tiered support categories.”

BlackBerry provides the report titled, “Enterprise Mobility Management: A review of Total Cost of Ownership.” The findings show that BES10 is the lowest cost EMM solution based on a five- year total cost of ownership (TCO).

Other Migration is More?
Migrating from BES5 to a BlackBerry competitor is, on average, more than double the cost over five years than migrating from BES5 to BES10, according to the report findings. The “all inclusive” nature of the BlackBerry offering provides a tangible cost advantage which is then sustained throughout the TCO period.

Strategy Analytics analyzed the TCO of each solution and took into consideration multiple cost drivers, implementation, support and payment scenarios for enterprises migrating from BES5 to BES10 or to other mobility management platforms, as well as enterprises adopting an EMM solution for the first time.

Report Findings
• Lowest TCO for commercial EMM deployments: BlackBerry offers an implementation and service package that is substantially cheaper than any of its competitors for the EMM package.

• Lowest TCO for EMM deployments in regulated and high-security environments: Even in a fully regulated environment where BlackBerry offers the highest form of security, it also proves to be the lowest cost solution based on a five year TCO.

• Highest security: CIOs and IT decision makers listed BlackBerry as the most secure solution. The report concluded that competitors do not offer the same level of IT policies and compliance controls as BlackBerry and cannot deliver a similar end-to-end security model.

• Scope of EMM capabilities: BES10 offers the most comprehensive set of capabilities for the broadest range of customers, including regulated, enterprise and SMBs. 

EZ Pass
The recently launched BlackBerry program provides free license migration and support for BlackBerry customers to move from BES5 and other MDM platforms to BES10.

Since the program launched on March 31, 2014, more than 800,000 BES10 client access licenses have been issued to customers worldwide, according to BlackBerry. The enterprises participating in the program represent a cross-section of industries from financial services and healthcare, to telecommunications and government organizations. 

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