The City of Brenham, located in Central Texas, has achieved 30% cost savings by replacing its old mobile communications and data technology throughout police and fire vehicles with Motion Computing's Windows-based rugged tablets and RAM mounts.
Among the 5% of Texas law enforcement agencies recognized by the Texas Police Chiefs Association Foundation for its best practices in operational standards, the City of Brenham acknowledged the need to modernize its mobile workforce capabilities—regarding the bulkiness and poor performance of its previous in-vehicle equipment.
"It is our job as public safety officials to respond quickly to citizens’ emergency calls and prevent a situation from escalating further. Yet, at the same time, we cannot sacrifice the safety of our own team or innocent bystanders to achieve that goal," explained Dant Lange, Lt. Operations Commander for Brenham Police Department. "Officers complain that the in-vehicle laptops or mounts are so large that it's creating a blind spot and forcing them to slow their driving speeds to avoid additional accidents en route to an incident, then we are not only failing on our promise to protect our heroes, but our community. We cannot afford to have the technology we embrace—the technology intended to help us better achieve our ultimate goal of public safety—instead hinder our response capabilities and endanger our first responders or citizens."
Modernizing the Workforce
The City of Brenham turned to Ingram Technologies for guidance on selecting a more appropriate mobile technology solution that wouldn't increase taxpayer costs or decrease the police and fire departments' dispatch, reporting or information request functionality while in the field.
Ingram Technologies introduced city officials to Motion's mobile workforce capabilities. Not only do Motion's rugged tablets meet the Criminal Justice Information System (CJIS) requirements for secure information collection and transmission between dispatch, field and headquarters teams, but they were built to withstand rough workforce conditions faced by officers and firefighters—including Texas' brutal summer heat and the 130-plus degree in-vehicle temperatures.
"It's no secret that in our line of work, the technology we employ is bound to get a few bumps and bruises," Lange continued. "However, here in Texas, we are also subject to extreme weather conditions that include triple-digit heat waves, thunderstorms and even the occasional freeze. With our recent investment in Motion technology, we are confident that—regardless of working conditions—our first responders will always be online and able to receive and react to real-time data as it becomes available."
The Motion tablet's consumer-like design gave Brenham first responders a much smaller and fully portable mobile device that allows for simple data entry and retrieval in vehicle, in the field and in the office.
The device's large touchscreen interface, rugged backlit keyboard and adjustable viewing angle and mount height also accommodate the varying department safety guidelines and officer usage preferences while on the road.
Additionally, it was immediately compatible with the City of Brenham's Mobile CAD dispatch and New World reporting systems as well as State and Federal data systems.
With a new way for employees to communicate real-time updates with each other regardless of location, the City of Brenham achieved significant cost savings on both the purchase of the Motion technology and the recovery of productivity levels among its first responders.