HEADLINES

Aberdeen Research Studies Impact of LBS on Field Service

1/10/2008
Aberdeen, a Harte-Hanks Company announced today that according to recent research, leading service and manufacturing firms are looking to boost their service performance, as measured via faster service response and improved serviceable asset uptime, by leveraging the enhanced intelligence from location-enabling tools and devices.

GD-Itronix Rugged Notebooks Are U.K. Field Engineers' Best Friend

1/10/2008
Northern Gas Networks (NGN) maintains a 36,000 km network of gas lines in the Yorkshire and northern Cumbria areas of England and serves approximately 6.5 million customers. NGN and its operating partner, United Utilities (UU), strive to provide the highest levels of service--especially during a gas emergency, such as an uncontrolled leak.

Vettro Software Compatible with Redesigned HP Service Manager 7.0

1/10/2008
Vettro announced that its Vettro 360 for ITSM will support HP Service Manager 7.0, becoming a mobility solution for the redesigned product. New features from the Vettro product will enable IT support departments to respond to more incidents per day, improve SLAs and adhere more closely with ITIL best practice.

Atlanta to Get WiMAX Service This Year

1/9/2008
One Ring Networks announced today that it will be launching WiMAX service in the Atlanta Metro area using licensed spectrum it was recently granted.
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