Report: UMA, FMC Markets Heating Up

According to a new report from analyst firm Infonetics Research, the worldwide fixed-mobile convergence infrastructure equipment market, including UMA network controllers and multi-access convergence gateways, grew nearly 5-fold from 2006 to 2007 and is forecast to grow another 10-fold between 2007 and 2011.

Unified Comms App Improves Productivity for Mobile Workers

XO Communications has launched XO Anywhere, a new service that helps improve worker productivity with mobility and unified communications features. XO Anywhere enables employees to turn any phone into their XO office phone, providing an ideal solution for companies with mobile and distributed workforces.

Sampling The WLAN Waters

Nearly 80% of WiFi users in the U.S. are planning to upgrade their existing wireless systems with newer technology like 802.11n, says the Wi-Fi Alliance, a nonprofit group that diligently tracks such things and is the keeper of the keys when it comes to certifying the interoperability of older and newer wireless devices.

ClickSoftware Announces Channel Partner Program

Mid-size service organizations now have access to full-featured, quickly deployed and affordable field service optimization software thanks to a new channel partner program unveiled by ClickSoftware Technologies Ltd. at the Microsoft Convergence 2008 show.
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Retailers and hospitality enterprises are well aware that mobile technologies must be driving consistently high standards of in-store or in-location customer engagement. These are key imperatives for customer relevance, financial gains, loyalty and brand advocacy. However, more often than not, such standards break-down in stores due to a wide variety of reasons. Download this benchmark report to understand how mobile is driving a more personalized engagement and key business pains, performance and capabilities related to in-store customer engagement.