Avaya Boosts Security for Enterprise Mobile Collaboration

— March 17, 2013

Avaya is offering new security enhancements for enterprise collaboration, designed to protect today’s increasingly distributed businesses that have remote, home-based and mobile employees around the globe. The new release of the Session Border Controller for Enterprise (SBCE) provides organizations with a solution to secure Session Initiation Protocol (SIP)-based applications across networks.


Studies have shown that 51% of IT and IT security practitioners said their company experienced a data breach due to insecure mobile devices (smartphones, tablets laptops); 60% have seen a jump in malware infections over the past year due to insecure mobile devices.

The SBCE is therefore designed to help companies more effectively manage Bring Your Own Device (BYOD) strategies—where employees use a single device for both work and personal use.

Key capabilities include:
  • Enhanced security for mobile collaboration is provided through new Avaya SBCE support for the Avaya Flare Experience on iPads, as well as for Avaya one-X Mobile applications on iPhones. By securing wireless unified communications (UC) over public data networks, workers have protected access to mobile UC capabilities (including instant messaging (IM), presence and video), helping to ensure privacy when using a mobile device.
  • VPN-less capabilities improves convenience for employees accessing rich UC functionality and simplicity from a remote location. The secure, business-dedicated deskphone or softphone automatically authenticates to one IP address on a single SBCE, without connecting to a virtual private network (VPN).
  • Secure SIP trunking and SIP-based remote worker applications provides a safe way for employees to use presence, IM, voice, cloud-based services and other SIP-powered applications on multiple devices. As companies evolve their collaboration, the Avaya SBCE secures SIP traffic going in and out of a network.
An organization that selected Avaya SBCE to secure collaboration is Teleperformance, a provider of customer experiences and contact center operations. With more than 138,000 employees across 260 contact centers in 46 countries, Teleperformance requires a solution that can handle large volumes of calls with maximum security.

This is version 6.2 of Avaya Session Border Controller for Enterprise, globally available in calendar Q2, 2013. A customized version is also offered for small and mid-size enterprises.

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