BASKING RIDGE, N.J., -- In the face of soaring gas prices and other expenses, Verizon Wireless'
business customers can reduce operational costs and increase efficiencies with Field Force Manager. A comprehensive mobile resource management solution, Field Force Manager runs on the most reliable wireless network in the country and is now available on the BlackBerry Curve 8330, with other BlackBerry smartphone models to follow.
Field Force Manager is a turnkey wireless solution that combines powerful Web-based applications with handsets to provide businesses management control over workers in the field. Through the Web application, a business' main office can map locations of employees, jobs and other activities in real-time; schedule and dispatch jobs; and receive fleet, job and employee reports.
Field Force Manager also allows remote employees to submit timecards, customer and job completion information to the business office, plus get turn-by-turn driving directions to new jobs -- right from their BlackBerry Curve smartphone. The application gives managers the ability to capture customer service requests, dispatch field personnel and track job progress in near real-time.
"Field Force Manager helps businesses be more responsive to their customers," said Rob Miller, vice president of marketing for Verizon Wireless. "The availability of this application on the BlackBerry Curve equips mobile workers with everything they need to stay connected to their counterparts in the field and in the office."
Starting at $15 per month, Field Force Manager from Verizon Wireless is available with unlimited e-mail on a BlackBerry Internet Service only plan. Verizon Wireless
offers a host of business applications and solutions for a variety of industries -- from distribution, construction, manufacturing, and healthcare to retail, professional services, government, and public safety.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 67.2 million customers. Headquartered in Basking Ridge, N.J., with 69,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD).