, a leading provider of managed IT services for mobility, today announced that it has set a new standard for IT services delivered via a Software as a Service (SaaS) model. This latest release of the Movero Wireless Management portal now provides a full suite of mobile IT services that can be easily and cost effectively deployed by organizations of all sizes to achieve fast and measurable results.
As companies continue to realize the productivity gains associated with wireless services, the number of employees with corporate-liable devices is increasing exponentially. As a result, wireless services are the most dynamic and challenging component of today's enterprise IT infrastructure. New activations are constantly taking place, along with device upgrades, rate plan changes, disconnects and suspensions. Whenever a change occurs, it must be accounted for on the billing side and correlated against policies and compliance issues that generally do not apply to traditional desktop IT models.
"This latest release provides a complete suite of services to address procurement, hierarchical order and inventory, and expense management of all wireless devices across the enterprise," said Melanie Gray, chief executive officer at Movero. "Organizations can leverage a best-in-class set of end-to-end mobile IT services and be up and running and seeing measurable results in weeks as opposed to months."
Movero's solution provides a unique combination of technology and services delivered in a single, integrated SaaS platform. The Movero Wireless Management Portal enables companies to centralize procurement and order management while making self-service available to end users. The solution requires no investment in hardware, software licenses or maintenance fees and there are no lengthy implementation cycles.
Customized device and rate plan catalogs allow users to enter orders based on corporate policies. Orders are electronically approved by the user's manager and then forwarded to the appropriate carrier for fulfillment. Additionally, the system allows for hierarchical approvals, driving increased accountability and visibility across the organization.
The Movero solution includes enhanced automated expense and invoice management capabilities. The application standardizes formats across multiple carriers eliminating the need for organizations to learn multiple applications to view and generate reports. Carrier invoices are electronically loaded, normalized and audited against orders and contracts before being separated into the appropriate codes for cost allocation.
Data may be easily accessed and shared across all departments to ensure standardization and accuracy of reporting. Managers and administrators can monitor the wireless spend for their group while individual users may see their own orders, inventory and usage. The expense management system utilizes the same hierarchical privileges to provide senior managers and IT administrators with visibility into company-wide information, while end users may access and view only their portion of telecom services.
The Movero solution is backed by a world-class, US-based Certified Mobility Support center, staffed with certified mobility experts available to help organizations 24 hours a day, 7 days a week. Every Movero client receives a unique toll-free phone number along with a dedicated team of agents that focus entirely on that account. Over 96 percent of its support calls are answered within 60 seconds.
Movero Technology, Inc. is a proven provider of managed IT services focused exclusively on mobility. Movero helps organizations reduce costs though the successful deployment and management of mobile devices in enterprise environments. Movero combines recognized domain experts with reliable and scalable technology, and established processes to deliver a custom managed mobility solution. Movero's unique integration of its Wireless Management Portal and its domestic 24x7 Certified Mobility Support center enable enterprise IT professionals to offload mobility support and deployment, improve visibility and productivity, and efficiently provide the highest quality of services to their mobile employees while realizing significant savings through powerful expense management tools.