Roadnet Technologies, the Baltimore-based fleet and mobile management software company, has released MobileCast On Track, a real-time management and tracking tool designed to help organizations track and manage mobile employees, sales representatives and merchandisers.
This latest mobility application is also designed to increase the accountability of mobile employees, improve face time with customers, improve overall customer service and enhance top line revenue.
“For companies that depend on the achievement of consistent sales, merchandising and activities through other mobile employees, it is critical to maintain a proper level of face time with customers to satisfy corporate goals,” stated Len Kennedy, Chief Executive Officer of Roadnet Technologies.
MobileCast On Track is available for use on GPS-enabled mobile devices and smartphones operating on Android, iOS and Windows, as well as Java enabled phones.
The mobile workforce tracking software, which can be used independent of the Roadnet Transportation Suite system, is designed to reinforce performance standards and improve top line revenue growth.
The solution includes a number of reports, such as a Resource Stop List, which provides a comprehensive overview of the workday for an organization’s mobile workforce. The report reveals each of the stops completed, including arrival, departure and total stop times, which can be used to analyze and improve behaviors and interactions with the customer.
The “Manage by Exception” feature provides visibility to those mobile employees who are off-schedule. Managers of mobile employees have the ability to pinpoint the location of employees instantaneously.
Designed to improve communication among all members of a company’s mobile team operating in the office and the field the software package allows for real-time mobile workforce accountability providing the opportunity to instantly monitor and ensure that all sales calls, account management meetings and merchandising stops occur as planned.