ShoreTel Launches Docking Station for Apple Devices

— May 10, 2013

ShoreTel, a provider of simple unified communications platforms, has launched the ShoreTel Dock, a business-grade docking station that transforms iPhones and iPads into desk phones.

Employees can slide their ShoreTel Mobility-enabled iPhone or iPad into the dock and obtain instant access to the battery life and call quality of a business desk phone. The dock only requires a single power adaptor and automatically keeps Apple handheld devices charged so employees have a full battery.

“This new way of working is the new paradigm for today’s effective information worker,” said Mark Lencioni, senior manager IS engineering at Brown and Caldwell. “I remember 15 years ago talking about the concept of employees being able to take their communications command center with them and have a true virtual office. With the ShoreTel Dock this is now possible.”

Users can place and answer calls by picking up the handset and dialing a number on the dial pad or on the device’s screen; the dock automatically launches the ShoreTel Mobility application so the user doesn’t have to.

“The new ShoreTel Dock incorporates several capabilities that will be well received by the user community,” said Rich Costello, senior research analyst at IDC. “The ability to hold an iPad in both portrait and landscape mode supports popular viewing options. It also provides the comfort of a high-quality speaker phone enabled by the docking connection with continuous power for keeping devices fully charged. This addresses power and sound-quality barriers for making smartphones and tablets a preferred device for business communications use.”

Since ShoreTel Mobility works over both Wi-Fi and cellular, the dock can be deployed anywhere ― users can be reached on their same extension whether they are working at their office or at home. Businesses can also deploy the dock to office and remote workers, giving them the tools they need to freely work at their own rhythm.

“The ShoreTel Dock plays extremely well into our mobility solution as the iPad and iPhone (IOS devices) are the primary platform ITD will support,” said Dan Hunt, enterprise infrastructure manager at Pima County. “Because of this innovative and forward thinking design, these two high visibility projects can share a common platform allowing us to save money while providing a high level of customer satisfaction and user adoption.”

The ShoreTel Dock will be available in the third quarter for both premise-based and cloud platforms, with an expected list price of $349 USD.

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