The Full Lifecycle of Enterprise Mobility Management

— June 29, 2010

With the explosion of mobile devices, it is becoming imperative for companies to have a strong mobility initiative in place, according to a recent report from Aberdeen Group. In Part 1 of a two-part series on Enterprise Mobility Management (EMM), Aberdeen senior research analyst Andrew Borg explored the evolution of enterprise mobility. Here, he examines the core stages of the EMM lifecycle:

Enterprise Mobility Management (EMM) enables IT to adapt rapidly to new mobile platforms, enforce compliance to IT standards, control access to corporate data networks and secure mobile endpoints at their points of vulnerability.

The recent trend toward re-consolidation of mobility under IT management indicates the evolving maturity of enterprise mobility as core infrastructure, essential to remaining competitive in today's global economy. The May 2010 Aberdeen report Enterprise Mobility Management: Optimizing the Full Mobile Lifecycle explores the role of EMM as core IT strategy.

(A complimentary download of the full report Enterprise Mobility Management: Optimizing the Full Mobile Lifecycle is available at the following URL: http://bit.ly/bz6vTr)

EMM is not a monolithic set of capabilities, but rather a sequential series of capability stages, which together define the full mobile lifecycle. Aberdeen has identified six essential stages within the EMM full mobile lifecycle:
- Provisioning
- Performance management
- Operations and support
- Compliance and security
- Expense management
- Decommissioning

As shown symbolically in the below figure, the full mobile lifecycle is defined as one full device refresh cycle, which typically overlaps with the decommissioning of the previous cycle and the provisioning of the next cycle. 



Each of these six stages is composed of several core capabilities, as defined in detail in Table 1. Although few organizations will have the full capability set defined for each of the stages, the more complete the EMM capability set, the more effective the organization's efforts to contain costs and control mobile access to corporate assets.

Although the lifecycle stages in Table 1 are listed in serial order, the core capabilities within each stage are listed alphabetically. There is no set order, as each organization is unique in terms of its requirements and the specific demands of its industry.
 

For a more detailed look at Enterprise Mobility Management, a free download of the full research report Enterprise Mobility Management: Optimizing the Full Mobile Lifecycle, underwritten by BoxTone, Good Technology, and Zenprise, is available at the following URL: http://bit.ly/bz6vTr .

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