Series Part 2: Managed Mobile Services - Deploying Hosted Mobile Field Service Apps |
Event Date:
2/29/2012 2:00:00 PM (EST) |
Duration:
61 mins |
Description:
In this second of a two part webinar series on managed mobile services, we will highlight the key features of a well-designed and comprehensive mobile field service application, and discuss how such an application, especially when coupled with the right outsourced mobile services capabilities, will drive employee productivity, significantly lower TCO, and improve overall customer experiences. Such a mobile solution set will be especially valuable to the SMB market, which typically possesses limited IT resources and limited budgets for developing new and strategic IT capabilities.
The combination of a pre-built, highly customizable mobile field services application and the right managed mobile services organization allows SMBs to quickly and cost-effectively launch new mobile capabilities. SMBs will be able to utilize mobility to both increase existing customer satisfaction, impact meaningful metrics to reduce costs (parts dispatch rates, first time fix, Time to resolution etc.) and create opportunities to land new business.
Webinar participants will gain a strong understanding of:
- How quickly and cost-effectively a sophisticated mobile field services capability can be deployed using a pre-built mobile field service application and hosted/outsourced mobile management services
- How TCO will be effectively reduced the enterprise-wide benefits that can be gained through outsourcing mobile deployments, both in field service and across other mobile application areas (e.g. sales)
Join Mobile Enterprise, analyst Chris Marsh of the Yankee Group, and Dell to learn what the best practices are for delivering highly effective, well managed, secure and low cost mobile deployments through the use of pre-built mobile apps, and hosted mobile services.
Sponsored by: Dell |
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