Show Off the Rugged: Next Gen Devices Modernize the Field

Event Date: 5/15/2013 2:00:00 PM (EST) Duration: 60 mins

 

For many mobile workforces, the ROI of rugged devices is clear. When 100s of field service technicians are being dispatched each day to service equipment, demands are placed on their mobile computers that make ruggedness mandatory.

However, in a world where businesses are now utilizing sleek, smart consumer technology, lugging a rough and tumble rugged device to a customer’s site can cause field technicians to be perceived as out of touch with today’s technology. This can lead to lack of trust and even a loss of business, or can limit productivity, as younger workers look for technology that behaves like their personal smartphones.

Find out how Canon Canada, a wholly owned subsidiary of Canon USA, and a market leader in business and consumer imaging equipment and information systems, deployed rugged technology in a way that keeps their techs working and looking smart and savvy, and hear, first hand, how rugged devices can reshape perceptions of field workers, and contribute to the bottom line.

Moderator:
Dorene Rettas, Publisher, Mobile Enterprise

Panelists:
Michael Ho, Regional Service Manager, Canon Canada Inc.
David Krebs, VP, Enterprise Mobility and Connected Devices Practice, VDC Research
Mika Majapuro, Product Marketing Manager, Honeywell
Wes Rupel, Co-Founder, President and Chief Technology Officer, Allegro Mobile Solutions
Savino Griesi, Co-Founder and Chief Executive Officer, Allegro Mobile Solutions





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