Mobility has moved beyond being a simple extension of enterprise messaging systems, to a platform designed to drive top-line revenue and competitive advantage. This White Paper discusses how IT can use ITSM principles to best serve C-Suite and departmental heads eager to mobilize their workers and the business. Includes the critical success factors (CSFs) and key performance indicators (KPIs) behind all effective ITSM for mobility plans. Learn how to deliver reliable mobile IT Services at the lowest cost and risk while driving continuous improvement.
Mobile phones are critical to modern business productivity. However, used while driving, mobile phones pose a serious danger to employees and an expensive liability to companies. Authored by ZoomSafer, the leading provider of innovative software to prevent distracted driving, this white paper documents the enormous liability faced by businesses who fail to implement and adequately enforce employee safe driving policies.
Rugged handheld computers can dramatically improve customer service, accuracy, and productivity. But how do you choose the right solution for your business? The secret to success is to carefully match features to needs.
Read this eBook to learn more about today's drivers of teleworking and the technologies that enable it.
Old ways of securing corporate resources have gotten more difficult, expensive and ineffective. Find out how to solve this security challenge in this exclusive white paper.
Enforced standardization on any one mobile device within the enterprise is on the way out. With the consumerization of IT, employees are making smartphone choices based on a blend of personal and business needs -- and demanding that IT support them. So IT can either fight the employee device invasion or proactively establish a portfolio of supported mobile platforms and services, an approach called "enabled compliance." This free handbook explains why enabled compliance -- backed up by an automated Mobile User Management strategy -- is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.
Download "Mobile Solutions On-The-Go & Ready For Action" to learn how leading enterprises are using the latest mobile resource solutions to take advantage of real-time data and location services. See how these tools are enabling companies to improve workforce efficiency and enhance profitability. Click here to download this free custom publication brought to you by Mobile Enterprise and AT&T.
Given the iPhone's widespread popularity, IT managers will have to solve their security and manageability issues. This paper outlines the iPhone challenges for enterprises and introduces ways that they can be addressed without changing existing enterprise messaging infrastructures.
The growing market for mobile computers is characterized by confusion about the meaning of the term rugged. While there are some specific ratings that gauge performance, terms like rugged are not easily defined. Users must evaluate levels of protection in the specific environment in which the computer will be deployed.
This paper demonstrates how outsourcing provides a cost-effective way to address the complexities of enterprise mobility initiatives. Using a hypothetical case, it shows how entrusting processes such as deployment, depot, and support to mobility experts enables enterprises to meet mobility needs while avoiding significant investment in personnel, training, and processes.