WHITE PAPERS

Enabling, Extending and Mobilizing SAP Systems

8/9/2010
When extending mobility to SAP applications, a common enterprise platform for mobile applications and devices is critical. Learn how L'Oreal, ABinbev and other leading companies implemented mobility solutions for their critical business processes, such as sales force automation, supply chain management, Direct Store Delivery (DSD), and warehouse management.

A Practical Approach to Wireless 2.0

7/21/2010
Creating "Wireless 2.0" is a tall order given the breadth of client and application types, the demands of voice and video, the speed and complexity of 802.11n, high-density environments, etc. Controller-based vendors are not delivering on their promises of Ethernet-like determinism, so this whitepaper defines how the next generation of Wi-Fi infrastructure will address performance, reliability, scalability, security, and deployment flexibility using a controller-less architecture.

In-Car Cellular Signal Boosters

7/19/2010
No doubt you have experienced a dropped call or had your data rate slow to virtually no data access while using your cellular phone or data card in your car. In this white paper by Andrew Seybold and Robert O'Hara, he offers the solution: Cellular signal boosters from Wilson Electronics.

Field Service Mobility Best Practices: Leading Companies Realize 20 Percent Productivity Gains With A Mobile VPN

7/15/2010
Learn how Unilever, Continental Airlines, Cox Communications and more than 1700 other organizations use mobile VPN best practices to ensure that workers get connected and stay connected while changing networks or locations throughout their day. Eliminate application crashes, secure sensitive data, reduce related IT trouble tickets and improve service delivery for an exceptional customer experience.

How Mobile Printing Enhances Efficiency in Route Accounting and DSD

7/6/2010
Automating route activity provides benefits both in the field and in the office by reducing the labor and time needed to enter data and process paperwork, cutting inventory errors, and by helping drivers record orders and deliveries more quickly. Mobile printing provides a series of quality improvements and timesaving benefits that are often overlooked in route automation, but can have a significant impact on the bottom line.

Six Steps to Protecting Your Organization from Outbound Content Leaks

6/24/2010
Email, instant messaging, Twitter, Facebook, and smartphones are incredibly useful and dangerous, representing an enormous risk because they allow sensitive, confidential or inappropriate content out of an organization. As a result, appropriate oversight and policies must be established to help employees understand how and when these tools should be used. Learn the 6 steps to protecting your organization.

Looking Beyond Acquisition: Total Cost of Ownership and the Role of Enterprise-Class Devices

3/26/2010
With their higher failure and replacement rates, consumer-grade mobility devices for field service operations can come at a hefty cost. Learn how adopting rugged, enterprise-class devices can improve performance and deliver clear-cut total cost advantages, including stronger support for enterprise-level security; higher productivity and opportunity for revenue; and more efficient device management.

Proactive IT Service Management (ITSM) for Enterprise BlackBerry & iPhone: A How To Guide for Mobilizing Your Workforce

2/23/2010
Mobility has moved beyond being a simple extension of enterprise messaging systems, to a platform designed to drive top-line revenue and competitive advantage. This White Paper discusses how IT can use ITSM principles to best serve C-Suite and departmental heads eager to mobilize their workers and the business. Includes the critical success factors (CSFs) and key performance indicators (KPIs) behind all effective ITSM for mobility plans. Learn how to deliver reliable mobile IT Services at the lowest cost and risk while driving continuous improvement.
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EKN Research: How Mobile is Driving Personalized Context and Engagement

Retailers and hospitality enterprises are well aware that mobile technologies must be driving consistently high standards of in-store or in-location customer engagement. These are key imperatives for customer relevance, financial gains, loyalty and brand advocacy. However, more often than not, such standards break-down in stores due to a wide variety of reasons. Download this benchmark report to understand how mobile is driving a more personalized engagement and key business pains, performance and capabilities related to in-store customer engagement.